Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎06-24-2009
Message 1 of 1 (4,254 Views)

HDX16-1150ef - Windows 7 RC Build 7100 - CLASSPNP.sys - Startup Freeze

Hi,

 

I have experienced some freeze at the startup of windows 7 rc build 7100 .

 

Even in safe mode,  it freezes when it loads classpnp.sys

 

I have seen that there is a lot of problem with that file on google.

Answers are :

- update the bios -> done

- enable/disable AHCI in the bios -> no option like that in my bios 

- disconnect any usb device, ... -> done

- image-cd was not burn correctly -> done

 

And it still freezes.

 

Some guys reported that they have experienced the same problem on a desktop computer.

They change the setting on the hard drive of their desktop from cable select to master but I 'd rather not to open my laptop.

 

I have the 64bit version.

 

I have an acronis image on a external drive.

When it freezes, I take that image back on my computer and it magically works again.

After some days, without any installation, it freezes again and I have to reload the backup.

It's a bit boring. 

 

Another point is that I have a new message in the notification taskbar : something couldn't connect to windows notification service.

Maybe it is bound maybe not. I think it's something else but can't be sure.

 

If someone has a clue, please help me.

 

Thanks a lot,

Hasan Ozdil, Brussels 

0
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation