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Student
Posts: 1
Member Since: ‎03-12-2012
Message 1 of 7 (6,580 Views)

OfficeJet 6500 Software doesn't install

Although Windows 8 includes printer driver, the rest of the applications included with OfficeJet doesn't work, i.e. Scanner application. Windows 7 x64 HP v14 setup says wrong version of Windows. Setting compatibility setting are no help. Thoughts?

Thanks,

MW64

0
PhD Student
Posts: 770
Member Since: ‎11-17-2009
Message 2 of 7 (6,569 Views)

Re: OfficeJet 6500 Software doesn't install

At this time the WIndows 8 update driver is the only driver availible.  The Windows Update driver will work in the following way.

 

USB Connected : Basic scan and print

Network Connected : Basic print

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Student
Posts: 1
Member Since: ‎08-26-2012
Message 3 of 7 (6,223 Views)

Re: OfficeJet 6500 Software doesn't install

Now that Windows 8 has hit RTM, when the the additional support software be available? Also will it work for Windows Server 2012? I use the HP Solution center all the time.

Thanks

Master's Graduate
Posts: 467
Member Since: ‎11-17-2008
Message 4 of 7 (5,940 Views)

Re: OfficeJet 6500 Software doesn't install

MW64,

 

You can find some printer software compatibility information right here:

http://hp.com/go/windows8

 

Just click on the "Can my printer and/or scanner be used with Windows 8?" link.

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Honor Student
Posts: 3
Member Since: ‎08-23-2013
Message 5 of 7 (3,605 Views)

Re: OfficeJet 6500 Software doesn't install

HP INSTALTION ERROR

Honor Student
Posts: 3
Member Since: ‎08-23-2013
Message 6 of 7 (3,604 Views)

Re: OfficeJet 6500 Software doesn't install

WINDOWS 7 32 BIT
Honor Student
Posts: 3
Member Since: ‎08-23-2013
Message 7 of 7 (3,604 Views)

Re: OfficeJet 6500 Software doesn't install

Hp officejet 6500 all-in-one printer not installed
plz help me
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