The HP Community is here for you.
12-01-2009 07:54 PM
12-01-2009 08:48 PM
Ok, now as I've vented perhaps prematurely against microsoft and HP, here is something to try. Hopefully this post will be more constructive. Tell me if this works for you and how long. Turn off your 1012 printer. Turn it back on and see if the unsupported PCL issue goes away with a test print. If it does move on to a possible fix. If it doesn't you will need to turn off your printer, uninstall it, then turn it back on and install it with the 3055 drivers.
Now Right Click over the 3055 printer to get a menu, go to Printer Properties (not the bottom of the menu which just says properties), go to the Advance Tab, click on Print Processor Tab, click on winprint for the print processor selection and RAW for the Default Data type. Make sure you click the APPLY button after these are highlighted. My printer is working again but for how long is to be determined. The source of this workaround is from a link where HP 1012 users were have the same issue with Vista in 2007.
12-01-2009 10:00 PM
12-03-2009 05:56 AM
12-03-2009 09:47 PM
Below is the email address of the CEO of HP and my messege to him. Let him know what you think!
External ceo-communication [email@example.com]
I am the owner of a HP Laserjet 1012 printer that is not supported on Windows 7. This makes my blood boil to the extent that I most likely will never buy another HP product because I know that if another change comes about that your company will leave me out in the cold! The web is full of complaints just like mine, and you have to look no farther than WindowsSevenForums, or HP Support. Please get on the stick and release a driver that will work with my printer.
12-05-2009 02:37 PM
What version of the Zenegraphics, Inc. HP 1015 driver did you use and where did you get it. I don't see it built into windows 7 and the driversguide forum did not supply a windows 7 compatible version. TIA!
12-05-2009 05:20 PM
After choosing port DOT4-001, I was given a list of drivers. Among them were hp laserjet 1015 HB and Hp laserjet 1015.
I chose the latter and was able to print again.
12-06-2009 03:02 PM
Thank you! That helped save me from buying a new printer. I love my 1012--and I also love not having to part with a bunch of money!
12-06-2009 07:39 PM
I have had several emails on installing the HP Laserjet 1012 as a HP Laserjet 1015 with the Zenographics, Inc. driver using Windows 7. Here are the detailed instructions: go to Devices & Printers>Add a Printer>Add Local Printer>Use existing Port>Dot4_001 (Generic)>Install Printer>Manufacturer HP>Scroll down to HP Laserjet 1015>You will find two 1015's, (Microsoft) and (Zenographics, Inc)>Use HP 1015 (Zenographics, Inc.)>Next>Check on replace current driver>Printer Name (Whatever you want to call it)>Next>Install Printer. Before I started, I removed the HP 1012 installation to clear the slate. Note: Every once in a while the printer will give you an error message saying that this is an unsupported personality, or words to that effect. Just turn off the printer and when you turn it back on again, it will work once more. I understand that it is caused by the printer going into a graphics mode if you are printing certain things that it considers graphics and then will not print normal text. Again, I am not a computer genus and I am sure that a lot of guys out there could explain the why's a lot better that I can. With that being said, my printer works just fine about 95% of the time. Contact HP and let them know how you feel about your printer NOT being supported using Windows 7. Do the following to contact the CEO of HP: www.HP.com>contact customer service> (bottom of page on the right)>E-mail HP>Other questions & feedback>Send message to CEO Mark Hurd. Good Luck!