The HP Community is here for you.
08-12-2009 11:31 AM
What driver can I use to get this printer to work? Can you also provide installation procedure? Would your recommendation also work for HP Photosmart 1215 printer which I also have?
10-13-2009 10:02 PM
Had the same problem, got it working by using Photosmart 8200 driver. You have to go to add a printer, select Dot4 USB for the port, and then pick the 8200 driver from the list that Windows 7 ships with. Once you do, it just works. My test page printed on the first try. HP could make this a *lot* easier for everyone, but I guess they are in the business of selling more printers.
11-01-2009 11:57 PM
Pashman's solution does not correspond to what I see on my Windows 7 "Add a printer" option. From the "Devices and Printers" control panel, just under the menu bar, the option "Add a printer" produces a dialog box with 2 additional options: (1) Add a local printer (non-USB), (2) Add a network, wireless or Bluetooth printer. And there it ends.
My Photosmart 1115 only shows up as an icon in the "unspecified device" bar and is not recognized by HP's current installer program (3511_enu_w2k_xp_release) for this printer. Even when using the XP compatibility mode (SP2), the HP installer program will always hang while looking for the printer. It will always time out after several minutes with a failure to find the printer and ask you to "try again" or restart.
If I right-click on the "unspecified" Photosmart 1115 icon in the control panel, and ask to troubleshoot the device, the troubleshooting wizard activates for a few seconds and returns the message: "Generic IEEE 1284.4 printing support doesn' t have a driver". It may also direct me to search for a solution, whereupon it comes up with this message:
"Address a problem with your inkjet printer
Your inkjet printer has stopped working properly because a compatible driver isn't available for this version of Windows.
The model name of your inkjet printer is HP Photosmart 1115.
Because this device isn't compatible with this version of Windows, and there are no solutions available for this problem, we recommend that you find another device on the following website:Click to go online to the Windows 7 Compatibility Center"
If the 8200 driver works, Win 7 so far has not given me the option of using it.
02-26-2010 02:40 PM
Pashman's idea worked for my HP 1115 on Win 7: "Had the same problem, got it working by using Photosmart 8200 driver. You have to go to add a printer, select Dot4 USB for the port, and then pick the 8200 driver from the list that Windows 7 ships with. Once you do, it just works. My test page printed on the first try. HP could make this a *lot* easier for everyone, but I guess they are in the business of selling more printers."
Now, I wonder if there is any way to make the old toolbox functional. I use it to check levels of toner and to run routines to clean the print nozzles.
02-27-2010 05:34 PM
Pashman - you are the greatest! i have been working on this problem for weeks and your solution worked like a charm! You just saved me from having to buy another printer - and I surely do not have the money right now. Thank you, thank you, thank you!