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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-01-2016 04:23 PM - edited ‎05-01-2016 04:27 PM

HP Recommended

Unless you purchased a country-specific Stream 7, then you have a US-centric device that ONLY uses channels 1-11 (the US Standard).

 

When you ask about your device, we need to know the Exact model number of your device (including the letters at the end of the model number).  Otherwise, we assume you are asking us about a device designed for the USA.

 

Please help us help you!  🙂

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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‎05-01-2016 07:42 PM

HP Recommended

Sorry Photoray.  My bad.  You are correct.

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‎05-01-2016 07:48 PM

HP Recommended

Hi catwoman31,

 

Can you check the date and time on your tablet to make sure that it is accurate?

 

I don't think it will be the issue in this situation, but if the date and time are not correct on your device it can cause issues with security certificates.

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‎05-02-2016 04:48 AM

HP Recommended

hello great news found on microsoft change date and time and changed signal im on  sgnal 9 aand know got it working perfectly so thanks you this is why i couldnt log in to microsoft account only local account thanks for your help

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‎05-02-2016 05:05 AM - edited ‎05-02-2016 05:07 AM

HP Recommended

Glad to hear its working Catwoman.

 

Would you please answer the question of what country you are in so we know where you got the channels working?

It will help future seekers of the same problem.

 

Thanks.

 

 

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‎05-02-2016 06:22 AM

HP Recommended

i have solve my problem changed date and time looked on microsft support i had a error message cos couldnt login to account i have HP Stream 7 tablet 5701nf made in china

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