HP x2 Detachable won't connect to wifi that is working on other devices

[aphughes11]

My HP Detachable has been working fine up until the evening of the 12th. Now it won't connect to the wifi when the other devices in my home will connect just fine. I have tried shutting it down and turning it back on, chatted with internet provider and reset the modem. I have disconnected the wifi on the computer and still gives me the error of Can't connect to this network. Any suggestions would be helpful.

[DavidSMP]

Hi @aphughes11,

Thank you for visiting the HP Forums!  A very good day to you.:) Hope you are doing great:)  I reviewed the post about the computer not connecting to the wireless network. I’ll be delighted to assist you with this. 🙂

Superb troubleshooting and brilliant diagnosis of the issue before posting. 🙂 Kudos to you on that score. 🙂

You are a valued HP customer and it is paramount to assist you here. It has been an absolute privilege to share this platform with you. 🙂

First off, I would require more information regarding this to assist you better.

• Did any software update or windows update cause this to happen? Do you remember?
• Have you checked in device manager if the Wi-Fi network drivers are listed?

For starters, please try all the steps from this document regarding HP PCs - Troubleshooting Wireless Network and Internet (Windows 10): http://support.hp.com/us-en/product/HP-Pavilion-10-n100-x2-Detachable-PC/8499312/model/9072988/docum...

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.  🙂  Please reach out for any issues and I'll be there to assist you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂