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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion x2 detachable V0Z27EA
Microsoft Windows 10 (64-bit)

It's the second time I saved enough space to launch the upgrade using the desktop icon, but it passes all checks just fine, but fails to finish it properly. I tried to find something in the log C:\Windows10Upgrade\upgrader_default.log , and it seems like somewhat is not compatible?

2017-03-04 21:16:17.606, Warning   [GetConfigurationByKey]  File:utility.cpp, Line:84 failed with error code 0x80070002
2017-03-04 21:16:17.606, Warning   [CStateManager::SetCompatCheckProperties]  File:statemanager.cpp, Line:489 error code 0x80070002 ignored
2017-03-04 21:16:17.606, Warning   Not pass compat check, the failed result is 0x400.

 

This is the last lines of the referred log with "Warning" information, i will try to go a little deeper, but I just want to know if there has been already reported some kind of workaround or patch to allow keep the computer updated.

 

Thanks in advance,

 

Best Regards,

2 REPLIES 2
HP Recommended

I had to free up a little bit more of space, 9,15GB and after retry the upgrade has been succesful. It's really confusing and time consuming, but I have at the end the upgrade installed.

 

 

HP Recommended

Hi @RoCB,

 

Good Day!! Thanks for taking an interest in the HP Support Forums! I understand that you managed to upgrade to windows 10 finally. Brilliant effort and superb troubleshooting to free up disk space and install windows 10. Kudos to you for a job superbly done.)

 

It was also magnanimous on your part to share this information on HP forums that will assist several others to fix the issue by freeing up disk space. I thank you greatly for sharing this vital piece of information.

 

  You are a valued HP customer. I take it as a privilege to share this platform with you. Smiley Happy

 

 

Take care now and have a splendid week ahead. Smiley Happy

 

 

 

 

 

DavidSMP
I am an HP Employee

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