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Stream 7 stuck at clear TPM [yes] [no]
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Student
Posts: 1
Member Since: ‎04-13-2016
Message 21 of 40 (1,677 Views)

Re: Stream 7 sruck at clear TPM [yes] [no]

Had the same  problem, and this totally worked for me.

Many thanks for this excellent post 

Honor Student
Posts: 4
Member Since: ‎03-28-2012
Message 22 of 40 (1,414 Views)

Re: Stream 7 stuck at clear TPM [yes] [no]

I had the same issue.  Problem is the message happens before the tablet touch or bluetooth are active.  I plugged in a USB keyboard and was then able to respond to the message and windows then completed its boot.

Student
Posts: 1
Member Since: ‎06-24-2016
Message 23 of 40 (1,351 Views)

Re: Stream 7 stuck at clear TPM [yes] [no]

If You Hold The Both the Volume Buttons Down And The Power Button It Will Allow You To Click Update Do So Then Reinstall Windows 10 And It Works Perfect

Honor Student
Posts: 4
Member Since: ‎07-02-2016
Message 24 of 40 (1,283 Views)

Re: Stream 7 stuck at clear TPM [yes] [no]

I have this problem too and it's a total nightmare; none of the fixes work. 

 

Was originally trying to reset the device when i got the message that there was a problem when trying to reset.  Any of the options that i choose will crash the device and give me the "clear the TPM" screen.  If i try the bios reset it will work sometimes and return me to the 4 options, other times it will reset bios, restart, then crash, leaving the screen grey but with nothing showing.

 

I have no idea what else to do.  This tablet has been a total disaster since i got it - charging issues, poor battery life, screen rotation and other softrware issues, yadda yadda... 

 

Would just like to be able to get windows working again so i can use it as a backup.  At the moment its a not very pretty paperweight.

 

tks

 

Associate Professor
Posts: 1,159
Member Since: ‎12-07-2014
Message 25 of 40 (1,276 Views)

Re: Stream 7 stuck at clear TPM [yes] [no]

@uselesstablet, do you have Windows 8.1 or 10 installed?  If it is Windows 10, you could do a fresh install from the downloadable install image from Microsoft.

Honor Student
Posts: 4
Member Since: ‎07-02-2016
Message 26 of 40 (1,271 Views)

Re: Stream 7 stuck at clear TPM [yes] [no]

Thanks kyle.  It came with 8.1 but i upgraded to 10. 

 

Im running the windows download tool now for the iso file for windows10 32 bit.  I dont have a usb stick but i have a usb/sd card adapter.  can i save it to an sd card?  would that card need to be totally empty and formatted?

 

tks again.

 

Associate Professor
Posts: 1,159
Member Since: ‎12-07-2014
Message 27 of 40 (1,257 Views)

Re: Stream 7 stuck at clear TPM [yes] [no]

I think a SD card in a USB adapter functions like a USB thumb drive so you should hopefully be able to boot from it.  The Stream 7 cannot boot from the SD slot, only from a OTG USB device.  There are installation instructions here.

Honor Student
Posts: 4
Member Since: ‎07-02-2016
Message 28 of 40 (1,244 Views)

Re: Stream 7 stuck at clear TPM [yes] [no]

Failed at the first bit as I cant make a windows 8 recovery as im running windows 10 and it wont boot. Tried booting to bios but only does it one time in 20, when I can get into trouble shooting screen it restarts then black screen with/without cursor.
I have NEVER known a tablet that every time i try to boot it up it does something totally different even if i use the same process each time.
If HP designed cars I would not be surprised if, when I turned the ignition key 3 times the lights in my house came on, the fridge door opened and the lawnmower fired up. What WOULD surprise me is if the engine started.
Honor Student
Posts: 3
Member Since: ‎08-13-2016
Message 29 of 40 (1,013 Views)

Re: Stream 7 sruck at clear TPM [yes] [no]

Hi this was exactly the solution I needed percevere and you will get there Try it now Cheers

Honor Student
Posts: 3
Member Since: ‎08-13-2016
Message 30 of 40 (1,013 Views)

Re: Stream 7 sruck at clear TPM [yes] [no]

Yes it worked for me

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