06-16-2016 02:16 PM
I had the same issue. Problem is the message happens before the tablet touch or bluetooth are active. I plugged in a USB keyboard and was then able to respond to the message and windows then completed its boot.
07-02-2016 03:40 AM
I have this problem too and it's a total nightmare; none of the fixes work.
Was originally trying to reset the device when i got the message that there was a problem when trying to reset. Any of the options that i choose will crash the device and give me the "clear the TPM" screen. If i try the bios reset it will work sometimes and return me to the 4 options, other times it will reset bios, restart, then crash, leaving the screen grey but with nothing showing.
I have no idea what else to do. This tablet has been a total disaster since i got it - charging issues, poor battery life, screen rotation and other softrware issues, yadda yadda...
Would just like to be able to get windows working again so i can use it as a backup. At the moment its a not very pretty paperweight.
07-02-2016 06:06 AM
Thanks kyle. It came with 8.1 but i upgraded to 10.
Im running the windows download tool now for the iso file for windows10 32 bit. I dont have a usb stick but i have a usb/sd card adapter. can i save it to an sd card? would that card need to be totally empty and formatted?
07-02-2016 07:52 AM
I think a SD card in a USB adapter functions like a USB thumb drive so you should hopefully be able to boot from it. The Stream 7 cannot boot from the SD slot, only from a OTG USB device. There are installation instructions here.
07-02-2016 08:48 AM
I have NEVER known a tablet that every time i try to boot it up it does something totally different even if i use the same process each time.
If HP designed cars I would not be surprised if, when I turned the ignition key 3 times the lights in my house came on, the fridge door opened and the lawnmower fired up. What WOULD surprise me is if the engine started.