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Re: Access to Secured Webpage (76 Views)
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Honor Student
ssck
Posts: 2
Registered: ‎05-02-2012
Message 1 of 3 (89 Views)
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Access to Secured Webpage

Hello All,

 

I have bought  HP Pavilion Notebook dm1-4011tu last week. Running on Window 7 Home Premium with 2GB memory. I have no problem to gain access to most of my bank (ibanking), insurance company (e-care) and other websites to check on my transactions. Except for one of the insurance co website. I can gain access to their website but when I try to gain access to the secured webpage "e-connect", I will receive the following messages "Internet Explorer has stopped working"  & "A problem with this webpage caused Internet Explorer to close and reopen the tab". However, if I use my desktop PC (Window XP with 2GB memory), I have no problem to gain access to the "e-connect". 

 

Please advise. Could this due to insufficient memory on my notebook with Window 7. Thanks.

 

Regards

SSCK

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erico
Posts: 18,678
Registered: ‎01-07-2009
Message 2 of 3 (84 Views)

Re: Access to Secured Webpage

Try updating your version of Inernet Explorer or try another browser.

 

I normally use Google chrome for my online banking without issues.



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Honor Student
ssck
Posts: 2
Registered: ‎05-02-2012
Message 3 of 3 (76 Views)

Re: Access to Secured Webpage

Hello Erico,

Google Chrome working well. Thanks.

Regards
SSCK
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