Bluetooth Not Found in the device manager of a new HP G62 Notebook PC

[glosal]

1. Product Name and Number
     HP G62 Notebook PC

 2. Operating System installed (if applicable)
     Windows 7 64-bit

 3. Error message (if any)
      Bluetooth not found in the device manager

 4. Any changes made to your system before the issue occurred
     a new system and not changed

[DavidPK]

Hi,

Can you post back with the full Model No. and Product No. of your G62 series notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.

Regards,

DP-K

[glosal]

These are the details of my PC

Product Name: HP G62 Notebook PC

Serial Number:  3CF03483K7

Product Number: XG946UAR#ABC

[DavidPK]

Hi,

According to the Specifications for your notebook, it does not come with Bluetooth - you would normally expect to see details of this under the sub-heading 'Wireless Connectivity'.  If you were sold the unit believing it had Bluetooth, I would return it to the retailer.

Regards,

DP-K

[glosal]

So, what should I do now to get a Bluetooth on my system?

[3m2vinatohr04]

You can buy those USB Bluetooth dongles for about a dollar or 2.

There are several choices and brands out there, but buying a bluetooth from a reputable brand will be better for driver supports