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12-20-2009 10:31 PM
Hope someone can help me out on this one. I bought an Iogear micro bluetooth adapter (GBU421) for use on my DV3-2150. It worked great under Vista but now that I've upgraded to Win7 64, the new driver and software package that Iogear insists has been tested to work on Win7 just doesn't seem to want to play right on my machine.
No matter what I do, I keep getting the generic Windows bluetooth dialog box rather than the Widcomm configuration panel, the 'bluetooth places' is missing on the desktop and there's no bluetooth configuration utility in my control panel. I think it's because of Windows 7's more aggressive driver validation and enforcement which is intercepting the driver and/or software install and forcing the MS drivers rather than the Widcomm drivers.
In any event, I was hoping someone could help. The folks over at Iogear insist that everything works fine and of course it's just me, or my machine, which is the anomaly. Yah, right.
It's a great little adapter, just the right size for the machine, if only it'd work right.
12-28-2009 12:32 PM
Youre in luck my friend!
i found your post through google because i had the same issue moments ago and joined this site so i could help you!
You looked like you spent a lot of time on the post so i just had to help you out.
Ok first some things you should know.
i as well came to love the my bluetooth places icon and i used it frequently but iogear has updated their bluetooth stack since then and has made it obsolete, dont fret though! The new way of accessing it is much more aesthetically pleasing w/ windows 7!
this is how i fixed it and made it work for me:
first download and install winrar x64 from here
1. open programs and features and device manager
2. in programs and features sort by date and uninstall the following if they are in the list
'WIDCOMM Bluetooth Software'
'Windows Driver Package - HIDClass', and
'Windows Driver Package - Broadcom Bluetooth'
3. in device manager uninstall anything bluetooth related under bluetooth radios or anything else in the list
4. restart your computer and when you get back to your desktop plug in your gbu421 bluetooth dongle to the port it will be used in. windows will probably install it w/ their drivers at this point and that cant be stopped but dont worry just let it finish.
5. download the appropriate software if you havent already from here and extract the BT_VISTA_7_v220.127.116.110 from the zip file and w/ winrar installed right click on the Setup_Vista_WIN7.exe file and select Extract here. you should now have a BTW6 folder, this folder has all the drivers for your Bluetooth dongle.
6. install the bluetooth software w/ Setup_Vista_WIN7.exe and restart your computer.
7. after the restart open device manager go through each item that has to do with bluetooth and right click on it and select 'Update Driver Software...' then click browse my computer for driver software and direct it towards that BTW6 folder. this will update your bluetooth to IOGEAR's bluetooth stack!
8. restart one last time and now in your notification area in the taskbar will be your Bluetooth Devices Icon, this icon provides you with all the features that My Bluetooth Places gave you in vista but its updated and more organized now.
i hoped i helped you and ill check back in a day or two to see if this worked. let me know!
if anything wasnt clear just respond and i will expand upon what ive said.
Happy New Year too...
12-29-2009 09:13 AM
Thanks so much for the help!!! Sorry for the delay, we lost internet access here over the last day or so, and I'm in a public library now so I can't give it a try until later. Stay tuned!
12-30-2009 05:40 PM
Ok, tried your solution and drivers seem to be loaded but Widcomm dialog box for settings is still not being presented, however I'm not sure if it should. Also, BT adapter is not letting laptop go to sleep now, so I suspect something isn't right.
Can you post some screen shots of your config so I can compare it to mine to see if it's the same?
01-02-2010 06:49 PM
which dialog box did you need pictures of?
did you encounter any problems when you did my solution was it different for you at all im not exactly sure what youre asking and that problem with you not being able to put your computer to sleep may be another problem?
can you interact with any of your bluetooth devices?
is the bluetooth icon in your system tray?
i need more information to help you more.
01-02-2010 07:31 PM
The dialog box I'm looking for was present in Vista, where the properties of the bluetooth icon in the system tray would bring up the Widcomm configuration utility. That's not present in my system, and the Iogear manual is still indicating it should be present.
Also, the adapter is not letting my machine go to sleep.
01-05-2010 11:45 AM
well i dont have a widcomm configuration utility maybe you have a different bluetooth stack than me.
and i dont know anything about the adaptor not letting your computer go to sleep.
you may want to post another thread pertaining to that.
heres some screenshots although im still not sure how to help you.
it looks like you im using broadcom drivers you may want to try those...
01-05-2010 02:39 PM
Brian, that's the same dialog box I have, so I guess it's working as designed. In the prior iteration of the drivers on Vista, right mousing on the BT icon in the system tray would bring up a Widcomm dialog box with their branding. So when I didn't see that, I got confused.
There's still the issue of the adapter not allowing the system to go to sleep, but I'll deal with that later.