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Re: Bluetooth in HP Pavilion dv7- 4177sf not working (2453 Views)
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camilsoze Student
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camilsoze
Posts: 2
Registered: ‎06-26-2011
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Bluetooth in HP Pavilion dv7- 4177sf not working

‎06-26-2011 02:52 PM

 I have a problem with Bluetooth in my notebook. I can see in Device Manager that devices: Bluetooth sound, Bluetooth Remote Control and Bluetooth L2CAP Interface are not working, can not be enabled. When bluetooth is on no devises can be added, and no other divices can discover my notebook. All bluetooth visibility option are switched on.



When I uninstall them and restart, windows is discovering new devices and tries to install them but its unsuccessful.



I installed all Windows updates and all latest drivers available on HP support site



Product number is: XE373EA#ABF



Please help 







  

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Dean Dean
Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
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Re: Bluetooth in HP Pavilion dv7- 4177sf not working

‎07-15-2011 04:45 PM

Hi,

Download and install this driver.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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camilsoze Student
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camilsoze
Posts: 2
Registered: ‎06-26-2011
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Re: Bluetooth in HP Pavilion dv7- 4177sf not working

‎07-17-2011 11:10 AM

Already did it once. I get "No Bluetooth device was detected". Does it mean Bluetooth is physically broken ??

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Distinguished Professor Distinguished Professor
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HaggisCat
Posts: 4,170
Registered: ‎12-28-2009
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Re: Bluetooth in HP Pavilion dv7- 4177sf not working

‎07-18-2011 06:10 PM

Press the keys all at ounce to access the task manager "ctrl" "alt" "delete"

 Click on "Services" in the heading bar > click on "Services" down in the lower right corner.

 

 Scroll to find what you see in the screen shot.

 

 Bluetooth.PNG

 

 They should be started and set to automatic, to change this, right click on each one and go to "Properties"

 

 Use this driver, it's not HP, but from Broadcom.

 

 ftp://ftp.hp.com/pub/softpaq/sp53501-54000/sp53550.exe

 

 Uninstall any drivers you have before installing this one. Save the new driver to the desk top and install it from there, not from a temporary folder.

 

 If the 2 services are started and set to automatic in the device manger, Dan's driver may work.

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