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Re: Cannot find Modem on wireless connection tab (128 Views)
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chubba Student
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chubba
Posts: 1
Registered: ‎04-20-2012
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Cannot find Modem on wireless connection tab

‎04-20-2012 11:30 PM

My wife has a HP laptop, model # g6-1209Tx, Product # QG360PA#ABG, S/N 5CD1414G9P, we cannot connect to our modem, the modem is a Billion 7300g, it does not show up on the connectivity page, it shows other users, it used to work, my laptop can find it, need help

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Master's Graduate Master's Graduate
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parvez_tech
Posts: 907
Registered: ‎12-14-2010
Message 2 of 2 (128 Views)
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Re: Cannot find Modem on wireless connection tab

‎04-21-2012 12:10 AM

Hi,

 

The steps in the link below should guide you to perform all the troubleshooting steps to fix the problem if there are no hardware issues..

 

Troubleshoot a Lost Internet on a Wireless Network

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Although I am an HP employee, I am speaking for myself and not for HP.
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