G62-465dx having problem connecting to wifi

[AnonC]

I just reinstalled win7 32bit and it say that Network controller is missing its driver. I tried to download and install drivers for realtek but it wouldn't help at all

Sincerely,

[Paul_Tikkanen]

Hi:

Please go to the device manager and click on the network controller needing drivers.

Then click on the details tab.

In the Properties drop down list, select the second item (Hardware ID's).

Post the top string of characters you see in the window.

Those will identify the model network controller you have, and I can send you the link to the drivers you need.

Paul

[AnonC]

Here you go Paul

PCI\VEN_1814&DEV_5390&SUBSYS_1636103C&REV_00

[Paul_Tikkanen · Accepted solution]

Hi:

Well, your wireless adapter model name starts with an 'R," but it is not Realtek.  

Below is the link to the driver you need for your Ralink wireless adapter.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-983...

Paul

[AnonC]

Thank you Paul, I'll try it this afternoon

[AnonC]

it worked!!! thank you Paul!

[Paul_Tikkanen]

You're most welcome!