HP Photosmart Plus B209

[ano]

I have had the crappyest conversation with HP so called Support.

Anyway i bought this printer recently and its all working i use the usb cable.  i have the iphone app and wanted to set up the printer using the wireless settings and use the same method for any additional computers. 

I have tried the solutions guide within the software to set up the wireless feature, but it doesn't work.

I need to keep my main computer on USB connection but set up others on WIRELESS is this possible? If so how do i do it?

Thanks in advance.

[lance_07]

Yes, you can mix connection types (USB on one computer, wireless for the others). When you say that you can't get the wireless feature working, do you mean you can't get the printer connected to your wireless network or it's the printer software that you can't get set up wirelessly?

[ano]

i am not sure what you mean in any case i have tried to set up the wireless feature on the priter it keeps going on about the router mac key is filtered?

any ideas?

[lance_07]

It's probably asking for your security passphrase/WPA/WEP key. If you don't know what it is, you probably have a router that was provided by your internet provider; you can probably get help from them, or you can run the HP Network Diagnostic Utility (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/n...).

[ano]

i know what the wpa key is i have set it up correctly but right at the end it comes up that my livebox may have a mac filter on it and that i need to turn it off?

[lance_07]

May I get your router model so that we can check Mac filtering is enabled on it?

[ano]

this is the message i get

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The printer attempted to join the network but is not receiving any data. This may be caused by MAC address filtering. If MAC address filtering is enabled and you would like to keep it enabled, add the MAC address of your printer to the list of permitted devices for your wireless access point or router before continuing. Print the Wireless Network Test report from your printer to find the MAC address of your printer.

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[ano]

Orange Livebox-C9F8

[ano]

i have figured it out i had to press the 1 on the bottom of the router to get it to send over the mac address settings. and also try disabling the windows and my own installed firewalls. i have to find the ip address it uses to make sure it will not block it.

thanks for the help