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Re: My network controller is missing Y_Y (122 Views)
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Honor Student
rom209
Posts: 5
Registered: ‎05-01-2012
Message 1 of 9 (161 Views)

My network controller is missing Y_Y

hello i have a problem
my network controller is missing Y_Y
i have hp 2000-350US win7 32 bit
:womansad:

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erico
Posts: 18,673
Registered: ‎01-07-2009
Message 2 of 9 (147 Views)

Re: My network controller is missing Y_Y

Hi,

Is it the wireless or wired network controller?

 

You can determine that by going into the device manager.

In the Search programs and files box type device manager and then click on  the device manager icon in the control panel section that appears above.

devmgr.png

 

You will need to find out which manufacturer it is for the missing network controller. You should be able to see that as in the image I posted.

 

Here is a link to where the drivers are for your notebook's operating system on the HP web support portal.



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Honor Student
rom209
Posts: 5
Registered: ‎05-01-2012
Message 3 of 9 (144 Views)

Re: My network controller is missing Y_Y

here                                     002-236.png

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Honor Student
rom209
Posts: 5
Registered: ‎05-01-2012
Message 4 of 9 (137 Views)

Re: My network controller is missing Y_Y

001-298.png

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erico
Posts: 18,673
Registered: ‎01-07-2009
Message 5 of 9 (134 Views)

Re: My network controller is missing Y_Y

Is your wireless turned on?

Is the wireless led lit?wlanled.png

 

wlanswitch.png



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Honor Student
rom209
Posts: 5
Registered: ‎05-01-2012
Message 6 of 9 (128 Views)

Re: My network controller is missing Y_Y

yes there is a light

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erico
Posts: 18,673
Registered: ‎01-07-2009
Message 7 of 9 (122 Views)

Re: My network controller is missing Y_Y

Can you read English or is it not your native language?

 

What color is the led?



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Honor Student
rom209
Posts: 5
Registered: ‎05-01-2012
Message 8 of 9 (99 Views)

Re: My network controller is missing Y_Y

the color is white? or light blue

by the way im from pilippines

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erico
Posts: 18,673
Registered: ‎01-07-2009
Message 9 of 9 (98 Views)

Re: My network controller is missing Y_Y

[ Edited ]

Great!

If the color is white or light blue then the wireless network adapter is enabled.

 

This means that your LAN network adapter device does not have its driver loaded.

 

You can download the driver from here.

 

There are three different manufacturers and therefore three drivers.

 

If you go back to the device manager and select the device with the missing driver and then  select the details tab and then use the drop down arrow to show the hardward ids then I can tell you which one you need.  I will show you in your own image from your Device manager where you can show that information. Once you do that post the image here. 

 

devman.png

 

This image is from my desktop PC but it shows what I need to see.

 NIC.png



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