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Not able to find driver (83 Views)
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Student
geiott
Posts: 3
Registered: ‎04-25-2012
Message 1 of 4 (83 Views)
Accepted Solution

Not able to find driver

I have used 2 hours to find driver software to my HP PHOTOSMART 7510 E-ALL-IN-ONE product no C311a.

Closest i get is C310

 

I use the exact seach string and product name.

 

Shall install the printer on a 2nd PC on my home network with wireless connection and I dont have a CD drive on the laptop

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 2 of 4 (75 Views)

Re: Not able to find driver

Hi,

Here are drivers for your specific printer.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Student
geiott
Posts: 3
Registered: ‎04-25-2012
Message 3 of 4 (49 Views)

Re: Not able to find driver

Got the driver and installed:manhappy:

But finally when printing a test photo and a manual test - it failed.

All the installation process completed OK with no interuptions

 

The print que shows first  "printing" all seams ok.

Then comes a error message from the printer.

Tried to restart the printer - same happens.

 

Tried a print from my other PC on the wireless network - it prints OK.

 

Do I have to configure something on the printer to accept multiple users / PCs??

 

Using email print to the printer adress works OK.

 

Please use plain text.
Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 4 of 4 (45 Views)

Re: Not able to find driver

Try to solve this problem with HP Print and Scan Doctor tool which you may download from here.

 

Resource:

Try the HP Print and Scan Doctor

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Please use plain text.