HP Support Forums
Join in the conversation.
11-19-2009 06:05 AM
Basically my wireless internet is not working....however, if I plug into my router via cable it works-
One day I was online and lost connection, my computer prompted me to repair the connection - I did - then later that day I was disconnected from the internet 3 more times....now I CANNOT connect at all-
When I search for wireless networks and find the network I connect to - I input my network key - the computer shows that it is "trying to connect"..then the screen goes back to wireless networks and asks me to connect again, and the process repeats itself over n over-
Again, the issue pertains to my wireless - FYI - I did a not so smart thing and did a PC recovery - yes I was able to retrieve all of my files upon doing so, but I was hoping to re-install a driver or something if that was the issue-
I appreciate any and all input - thank you ~ M
11-19-2009 09:46 PM
sounds to me like a problem that is known to hp. the wireless is bad, needs a motherboard. mine is 1/2 month out of warranty, and they want me to pay half of what a new laptop would cost to fix it. they also said i should be understanding of their limitations. i can't contact coporate, so all i can do is try to inform the public of hp, and hopefully in the future we'll buy from a better company.