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Problem signing in to HP website (50 Views)
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clarepimm Student
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clarepimm
Posts: 2
Registered: ‎02-22-2012
Message 1 of 2 (50 Views)
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Problem signing in to HP website

‎02-22-2012 12:42 PM

I am trying to get onto the HP sit so I can go to eprinter. However, when I try to log in I am told that either my email or password is wrong. Then when I try to retrieve my password, it says my email address is not the one I am registered with, so I cannot send off a message as this is the only address i have. I don't know if when I signed up a few minutes earlier I missed out a 'd' in the middle of my email address as it keep coming up with that option. I f so I need to be reregistered with the correct email. I can't find a way of doing this. Please can you help

 My printer is a HP Desk jet 3050A CN19N430X5

Clare Pimm

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Distinguished Professor Distinguished Professor
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Dragon-Fur
Posts: 3,632
Registered: ‎04-14-2009
Message 2 of 2 (45 Views)
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Re: Problem signing in to HP website

‎02-22-2012 02:43 PM

Clare,

 

I do NOT know if this applies to ePrint.  I do know it applies to regular HP accounts.  If you cannot get anyone to help you and it does not get straightened out, try this:

 

I removed all the explanation parts, because I don't know if they apply...

 

Bottom Line, Try using your HP Forum Email address to sign into your ePrint account.  Use your regular password.

 

 

I hope this helps!

                                   

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Kind Regards,
Dragon-Fur
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