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Re: STUDENT Wireless HELP! (130 Views)
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StephanieS2011 Student
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StephanieS2011
Posts: 1
Registered: ‎03-29-2012
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STUDENT Wireless HELP!

‎03-29-2012 04:24 PM

I live on campus in the dorms and i usually don't turn off my HP 2000 laptop. I just shut it when I'm not using it. So, when I opened it today I noticed that the wifi key light was orange but no matter how many times I tried to turn it on..it just stayed orange.<br><br>So then I went to try and plug in my ethernet cord. Didn't help. Didn't even light up as it usually does. So I then went and tried to troubleshoot the connection problem, but it came up with &quot;the diagnostics policy service is not running.&quot; then when I tried to set up a new connection, it said &quot;Windows did not detect any networking hardware.&quot; I Don't know how to enable or turn on the wifi!<br><br>I've also tried turning it off and removing the battery. Didn't work. Theres no wifi switch in the back. The only accessible piece is the battery.<br><br>I'm SO LOST and frustrated! Im going to need my computer ASAP for school. Someone Please help me!!
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Master's Graduate Master's Graduate
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parvez_tech
Posts: 904
Registered: ‎12-14-2010
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Re: STUDENT Wireless HELP!

‎03-29-2012 06:12 PM

Hi,

 

The steps in the link below should guide you through the exact steps to solve the problem. Try them and check if it helps:

 

Solve Setup and Internet Connection Issues on a Wireless Network with Windows 7

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Although I am an HP employee, I am speaking for myself and not for HP.
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