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Unable to download Adobe flash player
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04-21-2012 09:54 PM
I Use Internet Explorer, Windows 7 Home Premium, 64 bit. I have been playing online games without any problems.
Two days ago I tried to play a game and was informed in order to play I needed to download Adobe flash player.
I had just completed an Adobe update a few days earlier, I tried to download flash player and it failed. Message
was error bad image. Any assistance would be appreciated. Thank you.
Re: Unable to download Adobe flash player
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04-22-2012 01:51 AM
Hi,
Try the following.
First, download the Flash uninstall utility on the link below and save it to your Desktop.
When the download has completed, close all browser windows and run the uninstaller. After this has completed, restart the notebook.
Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash. Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.
Close all browser windows before running the Flash installer.
Launch Firefox and see if the game plays Ok in this browser - if it does, close Firefox, open Internet Explorer and click on the same Adobe Flash link above to get a prompt to install the ActiveX component. When done, restart Internet Explorer.
Regards,
DP-K
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Microsoft MVP - Microsoft Windows Expert - Consumer
