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04-14-2012 11:44 AM
I just bought a HP Probook 4431s few weeks ago and when I turned it on today, it says
Wireless Module not supported
The system has detected a Wireless module installed in the system is not supported and disabled it
WLAN Module ID (702)
For more information, please visit: www.hp.com\go\techcenter\startup
Help needed please. Thanks
04-14-2012 11:57 AM
Have you checked for latest BIOS update for the machine?
If the problem is not resloved I would request warranty service>>Contact HP
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04-14-2012 12:26 PM
Yeah facing the same problem here! Went down to HP service center in Singapore and they asked me to reformat my laptop and try again. But the thing is there are too many school documents in my laptop.
04-14-2012 12:46 PM - edited 04-14-2012 12:56 PM
Hi, thanks for your help. I've updated my BIOS but the message still shows... Guess I would have to bring it to the service centre on monday
Help appreciated! (=
04-14-2012 01:11 PM
Im a Year 1 student in SP this year. Doesnt have any school work in my laptop yet, but Im afraid they might erase those programme pre-installed (ie. autocad, adobe). Trying to do a back up now, lol
04-14-2012 09:29 PM
04-15-2012 08:06 AM
hi, i am oso facing the same problem after doing some HP update ...
pls post here if u know how to solve the error ...
thank you so much ..