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01-02-2009 08:05 PM
I have a Presario F730us. I have been using my laptop and wireless for a year now. And conveniently my wireless goes out. I called HP and they said I only have 3 days of warranty left. How lucky. Anyway, they gave me the run around for 3 days and on the finally day the said "Oh, we are gonna send you a new wireless card". Is having a new wireless card going to help or will I need to have them put in a new motherboard?
After all this bull crap and HP knowing that their hardware is faulty and will mess up in a year I think I am gonna invest in a Apple Macbook.
01-03-2009 10:31 AM
Can't help you as I have similar problems with the Tx 1000 network card suddenly stopping after about 18 months.
As I was out of warrenty ----and the diagnosis was "send it in" ---- and the cost was $375 USD, I opted for a USB adapter.
I have used telephone support recently and found it to be unacceptable; and the people have no responsibility to the caller at all.