This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Problems with Atheros wireless adapter (1474 Views)
Reply
Honor Student
StewM
Posts: 3
Registered: ‎07-09-2011
Message 1 of 5 (1,478 Views)
Accepted Solution

Wireless disconnects if the CQ61 unit left idle for more that 5 mins

[ Edited ]

Hi, I have an HP Presario CQ61 notebook with an Atheros AR9285 wireless adapter. When the laptop is idle for more than say 5 mins, the wireless adapter looses connection to the wireless router. I then have to reconnect which can take a while to do - it is quicker to restart the laptop.  Not changed any settings. Any suggestions?

Please use plain text.
Distinguished Professor
Vidya
Posts: 4,440
Registered: ‎07-17-2009
Message 2 of 5 (1,474 Views)

Re: Problems with Atheros wireless adapter

At a command prompt, in the Start Search box, or in the Run box, type the following command:

mmc devmgmt.msc

Go to Network section and expand it.
Select Atheros AR9285 wireless adapter.
Right-click and select Properties.
Go to power management tab.
Uncheck the two check boxex.
Click OK and OK.

This should resolve the problem.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
Please use plain text.
Honor Student
StewM
Posts: 3
Registered: ‎07-09-2011
Message 3 of 5 (1,469 Views)

Re: Problems with Atheros wireless adapter

Vidya, thanks for the advice.

 

The option, "allow the computer to turn off the device to save power" option was ticked.

 

Thanks for your help.

Please use plain text.
Honor Student
StewM
Posts: 3
Registered: ‎07-09-2011
Message 4 of 5 (1,350 Views)

Re: Problems with Atheros wireless adapter

Vidya, did what you suggested but still having the same problem. Been out this PM and on my return - no connection.

 

Followed you guidance again and despite the box being un-ticked, the laptop had lost connection.

 

Any other ideas?

 

Ta

Please use plain text.
Distinguished Professor
Vidya
Posts: 4,440
Registered: ‎07-17-2009
Message 5 of 5 (1,345 Views)

Re: Problems with Atheros wireless adapter

Have you restarted the system after making this change? If not restart the system and see if the issue persists.

 

If the issue persists, try downloading and installing the latest driver from the following weblink:

ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47997.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
Please use plain text.