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07-01-2011 08:02 AM - edited 07-01-2011 09:05 AM
The laptop is a HP EliteBook 8440p running Windows 7 Professional Win7Pro.
The HP Wireless Assistant has the following message: Wireless LAN Adapter: This device is disabled in the device manager and cannot be enabled from Wirelss Assistant. It can still be turned off.
I have checked the device manager do not see where to turn it on.
There is a blue light on the above the keyboard and on the front side of the laptop.
It's turned on in the bios.
I've tried to resintall the driver.
The wireless device model # installed is:
intel model: 622anhmw
sps: +572509-001 OB
Any advice as to how to proceed? I hope to avoid a complete resinstall.
Solved! Go to Solution.
07-01-2011 12:20 PM
See if you can right click on the wireless card in the device manager and you should be presented with options such as enable, disable, uninstall, etc.
Select enable and see what happens.
07-01-2011 01:53 PM
I can't find or don't see the wireless device in Device Manager.
I checked every category under the Device Manager and everything is enabled, but there isn't any wireless. Only Bluetooth shows up but not the wireless adapter,etc..
07-01-2011 07:48 PM
At this point, i don't have any idea except to say for some reason the card died, and your notebook is still under warranty, so I would contact HP Technical Support.
Look in the wireless utility and see if somehow the radio got turned off.
07-15-2011 05:20 PM
It should be visible in:
Control Panel -> Device Manager -> Network adapters
If it's there then right click it and choose enable.
01-25-2012 02:20 PM
click the Start button , clicking Control Panel,
clicking Network and Sharing Center,
and then clicking change adapter setting.
Right-click the wireless network connection,
and then do one of the following: To enable the network adapter, click enable.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation. To enable the network adapter, click Enable. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. If you disable the adapter, you have to enable it again to connect to a network.
07-19-2012 03:15 PM
Thank you very much for your help .. You're like an angel that came to aid me in this moment of need . What you said, worked!
Best of wishes
12-01-2012 12:01 PM
I found that mine had been disabled in the "bios" for some reason, once enabled and rebooted it worked!! I trust that this information will be of help :-)
HP ProBook 4710s Windows 7 Pro