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04-04-2012 10:27 AM
Pavilion dv6-6c01eo (A7Q69EA)
Windows 7 64-bit
Network controller is missing
Have formatted the computer with a windos 7 64-bit CD disc.
Updated drivers through the HP website, downloaded all four drivers were of a single function and it is, sp54998.exe [1/1, 5.7M] works. Other 3 updates that, sp55714.exe[1/1, 279.13M] sp55805.exe [1/1, 11.55M] sp56036.exe [1/1, 10.77M] does not work. I have internet via Ethernet cable, but I have no internet via wireless netverk, it will not work because I have no driver for network controller. I need to download these drivers, where they work.
Solved! Go to Solution.
04-04-2012 11:09 AM
Please click on the network adapter in the device manager.
Then click on the details tab.
In the Properties drop down list, select the second item (Hardware ID's).
Post the top string of characters you see in the window.
Those will ID the model of the network card, and I will send you the link to the drivers you need.
Sometimes HP doesn't have the drivers for every card they put in the notebook on the support and driver page.
04-05-2012 08:50 AM
I go into device manager and click on the Network Controller and the properties and then the information when I choose Hardware ID. When do I get 4 different values.
The first PCI \ VEN_10EC & DEV_8176 & SUBSYS_1629103C & REV_01
The second PCI \ VEN_10EC & DEV_8176 & SUBSYS_1629103C
The third PCI \ VEN_10EC & DEV_8176 & CC_028000
The fourth PCI \ VEN_10EC & DEV_8176 & CC_0280
04-05-2012 09:01 AM
You have the Realtek RTL8188CE 802.11b/g/n Wireless LAN adapter.
Below is the link to the latest driver for that wireless adapter.
07-03-2012 01:50 AM
I'm having the same issue with my dv6-6c35dx. The wlan drivers won't install.
Could you also help me out?
07-03-2012 05:18 AM
That is not a wireless network adapter you posted the hardware ID's for.
That is your Realtek gigabit ethernet (wired) adapter that needs drivers.
Please post the hardware ID for your WLAN card.