Wireless networking does not work

[GrandeIbra]

Pavilion dv6-6c01eo (A7Q69EA)

  Windows 7 64-bit

  Network controller is missing

  Have formatted the computer with a windos 7 64-bit CD disc.

  Updated drivers through the HP website, downloaded all four drivers were of a single function and it  is, sp54998.exe [1/1, 5.7M] works. Other 3 updates    that, sp55714.exe[1/1, 279.13M] sp55805.exe [1/1, 11.55M] sp56036.exe [1/1, 10.77M] does not work. I have internet  via Ethernet cable, but I have no internet via wireless netverk, it will not work because I have no driver for network  controller. I need to download these drivers, where they work.

[Paul_Tikkanen · Accepted solution]

Hi:

Please click on the network adapter in the device manager.

Then click on the details tab.

In the Properties drop down list, select the second item (Hardware ID's).

Post the top string of characters you see in the window.

Those will ID the model of the network card, and I will send you the link to the drivers you need.

Sometimes HP doesn't have the drivers for every card they put in the notebook on the support and driver page.

Paul

[GrandeIbra]

Hi:

I go into device manager and click on the Network Controller and the properties and then the information when I choose Hardware ID. When do I get 4 different values.

The first PCI \ VEN_10EC & DEV_8176 & SUBSYS_1629103C & REV_01

The second PCI \ VEN_10EC & DEV_8176 & SUBSYS_1629103C

The third PCI \ VEN_10EC & DEV_8176 & CC_028000

The fourth PCI \ VEN_10EC & DEV_8176 & CC_0280

[Paul_Tikkanen]

Hi:

You have the Realtek RTL8188CE 802.11b/g/n Wireless LAN adapter.

Below is the link to the latest driver for that wireless adapter.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-100...

Paul

[GrandeIbra]

Hi:

Yes it is quite right, and now operates wireless networks with WiFi. I thank you very much for your help,

 and appreciate that it went really fast. Thanks Paul

[Paul_Tikkanen]

You're very welcome.

Best Regards,

Paul

[delepaix]

hello,

I'm having the same issue with my dv6-6c35dx. The wlan drivers won't install.

Could you also help me out?

PCI\VEN_10EC&DEV_8168&SUBSYS_1805103C&REV_06
PCI\VEN_10EC&DEV_8168&SUBSYS_1805103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

[Paul_Tikkanen]

Hi, delepaix:

That is not a wireless network adapter you posted the hardware ID's for.

That is your Realtek gigabit ethernet (wired) adapter that needs drivers.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102406-1&cc=us&dlc=en&lc=en...=

Please post the hardware ID for your WLAN card.

Paul