dv8t wireless & all smartpanel buttons go haywire - turn on off by themselves

[kingsoly]

I have tried reloading all the drivers, tried the device manager power managment fix and nothing has worked.  I even updated the BIOS to F.24 for the DV8T and I still get the wireless turning off itself at random times.  Sounds like HP has another problem with their hardware and drivers just like the nvidia card that failed on my last 17"HP laptop.  This will be my last HP laptop, back to dell, acer or even toshiba.

[misaligned]

Well after a couple days of testing I can say the power management fix did not fix this issue.  It does seem to be happening less but it still randomly turns off the wireless.  Very frustrating.  How about some acknowledgement from HP on this issue!

[maleal]

Like many others I have the random buttons and random wireless behavior. In my case I had a wifi control that would go off randomly and the tone controls ( bass and treble)  would go crazy. 

I used HP's phone support # and the tech had me update the keyboard software (the "Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB" item). He had me uninstall this software and rebooted the laptop to install new software. It was rebooted several times.

This had improved the situation so it is not as frequent, but the problem is not completely fixed. It seems like the new software filters the inputs from the touch controls. I am going to try the power setting as well. Maybe doing both will help the situation.

ML

[H_PSuxs]

I am right there with you on this on. HP wants you to buy their product but will give no support. I have since went out and purchased a Sony Viao.  They wont get the message until people really start to complain. Great idea HP Support to tell me to come here for answers. It seems that the answer to all of your HP questions is DONT BUY AN HP COMPUTER ever. Thank you HP wish I had seen that before I bought my computer. Would be nicer if I lived in NC so I would be protected under the Lemon Law

[chauncywicks]

Yup, this is ridiculous. I can't use my laptop as a laptop (mobility). I have to plug it in via LAN cable. This is a workaround to not make my laptop complete junk, but it is an unacceptable one.

HP. ACKNOWLEDGE THIS DEFECT.

This was my first HP laptop, and probably my last solely because of this problem.

[fengjingyu]

**bleep** HP, I have the same problem and I call they said this is the software problem and it is not within the warranty! Do HP think all of their custmors are fool? I buy a labtop and can't install any software on it? This is my last HP, hope it shutdown soon.

[Lineaire]

Same thing here. Power management help a little, but it still happening.

I think my next laptop gona be a Mac...

[Fred_Co]

problem seems solved here.  fixed by relocating 2,4 ghz phone base away from computer..

[jnh]

Hi guys, I had the same problem for several weeks and lurked here to see if there were any answers.  I tried all the things that you have listed, and none of them were a permanent fix.  I have, however, found a permanent fix--with a catch.  I don't know which one it was, since I did two things at once, and the problem never came back after that (it's been several days).  Here are the two things:

(1) Cleared all static electricity. The theory here is that some charge build-up within the machine and especially within the panel is leading to false tripping of the mechanism.  This would explain why all software solutions were failing.  To clear the charge, I disconnected power supply, removed battery, and then held the power button down for 30 seconds.  Also, for good measure, I pushed all of the mediasmart, volume, buttons etc., several times.

(2) Updated the BIOS.  The theory here is that ihp knew about this, didn't want to admit it, but did find a way to solve it either with software or by turning something on/off inside the machine via the BIOS.  Anyway, you can check your BIOS version by pressing [fn]+esc.  Mine was F17.  I upgraded to F25.

I'm sorry that I did these both at once.  I guess I just wasn't expecting anything to actually work.  The result is that I don't know which one did the trick.  I guess that if it comes back at a later date, I will know (a) that it was the first one, and (b) it's time to clear the charge again.

Hope this helps!

[SaMbA]

Hi jnh,

Sorry to say that, but i did try exactly these tips with an HP assistant on phone during 2 hours, it's been now 4 months...

The problems seems to disappear for a while, but it comes back.

What is strange is, for example, this week, i've been working with my laptop from sunday to today (friday) without any problem with the panel buttons, but today it just starts going crazy again.

I think there is no permanent fix for this...

Anyway, i'm still searching for THE solution by my side because, i see that HP is ignoring its customers' issues....