error starting blue tooth stack ?cc=US

[edwinx]

Bluetooth used to work,  now it dosen't ?

[Daniel_Potyrala]

Hi,
Please write your notebook product number (p/n).

Resource:
How to Locate the Notebook product number (p/n)

[edwinx]

Hi,

thanks for reply,

product details are : HP G62 Notebook,  XF335EA#ABU

[Daniel_Potyrala]

Please uninstall current driver for bluetooth and install latest driver version from here.

[newuser2]

I have the same problem ..pavilion  g7 -1070  LF156UAABA

[Daniel_Potyrala]

@newuser2

Hi,

Please uninstall current driver for bluetooth.

Find the latest driver for it here.

[newuser2]

Just wondering ....is this a true  error OR does this appear on all computers after warranty expires so that they can get

you to sign up and have to pay for support another year? What I just experienced with the call in support makes me suspicious.

[Daniel_Potyrala]

Hi again,

It a true error. The driver is just corrupted and needs to be reinstalled.

Please do not be so suspicious. It's a normal problem which was BTW fixed pretty quick and for free.

[newuser2]

Unfortunately, I have been getting strange phone calls from someone claiming to be from Microsoft wanting me to go to pccure.com saying that a severe infection has occurred and follow these directions for help.  I have never heard of anyone getting this type of call have you?