hp connection manager

[iitian]

i have a hp g6 1201tx notebook.when i open hp connection manager  error "hp connection manager service not installed.application will exit" appears.i also installed new version but same promblem is occuring

[Dragon-Fur · Accepted solution]

Hi iitian,

Welcome to the Forum!

Ideas / options to consider:

Option 1:

You may be missing a prerequisite package:

.Net Framework version 3.5 SP1 must be installed

Option 2:

Assuming the package has installed at all...

I would suggest that you remove any previously installed version and then install the new version.

Control Panel > icon view > Programs and Features >

Scroll down, find, and Uninstall HP Connection Manager >

Reboot / Restart the computer

Install:

HP Connection Manager V 4.1.25.1

This method may work more effectively than just installing over the top of the existing non-working version.

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Option 3:

Make sure your LAN, Wireless, and Bluetooth drivers are already updated / installed.  The Connection manager likes things to be tidy.

Software & Driver Downloads - HP Pavilion g6-1201tx Notebook PC

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Good Luck!

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