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hp pavilion g6-1c71ca (886 Views)
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Student
Dexor
Posts: 3
Registered: ‎05-16-2012
Message 1 of 4 (886 Views)
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hp pavilion g6-1c71ca

I had to reinstall windows 7/64 (used my own version ultimate) beause the whole system crashed beyond recovery options.

All went well with bios upgrade, software drivers install etc - except wireless lan. No matter what driver I used - they don't install. Wi-fi doesn't work. The wi-fi button is sometimes white, sometimes orange, doesn't toggle, just changes to a different color on another boot. Device manager shows two exclamation marks: network controller and PC communication device. The regular wired ethernet works fine. 

 

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DavidPK
Posts: 23,350
Registered: ‎09-24-2010
Message 2 of 4 (879 Views)

Re: hp pavilion g6-1c71ca

Hi,

 

For each device that has a warning icon against it, do the following.

 

Go into Device Manager, right click on the problem device and select Properties.  Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.

 

Regards,

 

DP-K

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Microsoft MVP - Microsoft Windows Expert - Consumer

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Student
Dexor
Posts: 3
Registered: ‎05-16-2012
Message 3 of 4 (872 Views)

Re: hp pavilion g6-1c71ca

Here's what it says @ hardware ids and compatible ids for two problem devices, network controller and pci device:

 

Network Controller:
hardware ids:
PCI\VEN_168C&DEV_0032&SUBSYS_1785103C&REV_01
PCI\VEN_168C&DEV_0032&SUBSYS_1785103C
PCI\VEN_168C&DEV_0032&CC_028000
PCI\VEN_168C&DEV_0032&CC_0280

compatible ids:
PCI\VEN_168C&DEV_0032&REV_01
PCI\VEN_168C&DEV_0032
PCI\VEN_168C&CC_028000
PCI\VEN_168C&CC_0280
PCI\VEN_168C
PCI\CC_028000
PCI\CC_0280
------------------------------------------------

PCI Device:
hardware ids:
PCI\VEN_10EC&DEV_5209&SUBSYS_1695103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_1695103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00


compatible ids:
PCI\VEN_10EC&DEV_5209&REV_01
PCI\VEN_10EC&DEV_5209
PCI\VEN_10EC&CC_FF0000
PCI\VEN_10EC&CC_FF00
PCI\VEN_10EC
PCI\CC_FF0000
PCI\CC_FF00

 

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Student
Dexor
Posts: 3
Registered: ‎05-16-2012
Message 4 of 4 (870 Views)

Re: hp pavilion g6-1c71ca

I was able to google the compatible devices, and first from the top of many choices found by driveridentifier.com was it. Both devices are now working fine. Shame on HP no providing proper drivers on their website.
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