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Re: important old hp cant establish connection (224 Views)
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Top Student
Jablcko
Posts: 6
Registered: ‎05-13-2011
Message 1 of 11 (283 Views)

important old hp cant establish connection

hi there

since my new laptop is in warranty repair, i have to use old one hp pavilion dv6500 {or dv6600 like said this web after i entered s/n, p/n}

it was vista on it from factory, but it definitelly wasnt good choice. pc hasnt enought power to run confortable on vista

so i installed xp professional. i downloaded all drivers possible find from this hp site on xp, isntalled, but was missing driver for network card. so i downloaded this> realtek rtl8139 family pci fast ethernet nic

it seems driver working. but i CANNOT establish in any way internet connection working. i mean formally i made in win so,me new connection, but when i plug cable to router, it cant even enter to this router, neither connect to interney

 

i need use internet for my duties, while pc in repait, so i must make it somehow. i think problem is with some more missing drivers or something

 

pls help me

 

ty

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Provost
Paul_Tikkanen
Posts: 23,215
Registered: ‎07-13-2010
Message 2 of 11 (266 Views)

Re: important old hp cant establish connection

Hi:

 

You don't have a wireless card in the notebook you can connect with?

 

Anyway, please click on all the network and unknown devices you have in the device manager. Then click on the details tab.

 

Post the top string of characters you see. Those identify the manufacturer of the devices and the device type and model.

 

With that info, I can try and find the XP drivers and send you the links to them.

 

Paul

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Top Student
Jablcko
Posts: 6
Registered: ‎05-13-2011
Message 3 of 11 (245 Views)

Re: important old hp cant establish connection

thanks for effort.

 

i have wifi card in laptop, but my router has broken wifi card-cant emit wifi signal. i can use conncetion only by cable

 

i know what card i have inside, i used program everest ultimate edition to scan my all components in pc and also device manager confirm that i should have good drivers but wierd it doesnt work:

 

network is:

realtek RTL8139/810x fast ethernet adapter

wifi is: broadcom BCM4311 802.11g wireless network adapter

 

i m pretty dissapointed about this drivers situation, i dont understand how HP cant support users in this way

 

it is difficult to get drivers, right drivers, not old drivers and make it all work

stupid consume policy = just buy new one

 

unbelievable

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Provost
Paul_Tikkanen
Posts: 23,215
Registered: ‎07-13-2010
Message 4 of 11 (240 Views)

Re: important old hp cant establish connection

Hi:

 

If you think it is an issue with the drivers, here is the link to the Realtek site for the driver download page for the 8139 NIC:

 

You can give that a try for the operating system you are running (XP).

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=6&Level=5&Conn=4&DownTy...

 

Paul

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Top Student
Jablcko
Posts: 6
Registered: ‎05-13-2011
Message 5 of 11 (232 Views)

Re: important old hp cant establish connection

i was on same site i downloaded it and installed it and not wokking

 

i said all in first post you are really not helping me !

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Top Student
Jablcko
Posts: 6
Registered: ‎05-13-2011
Message 6 of 11 (230 Views)

Re: important old hp cant establish connection

i m really losing tim ehere

 

i have many programs to scan diagnose update all drivers in pc but only problem is to connecto to internet to make it work

 

i cant just simple make connnection with my router + internet

 

it is strange because when i open browser, it say immediatelly that cant connect

there must be some setting issue error in xp i overlooked or made bad connection  settings or dont knpow

 

dont know how the **bleep** make some serious connection in that xp

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Top Student
Jablcko
Posts: 6
Registered: ‎05-13-2011
Message 7 of 11 (224 Views)

Re: important old hp cant establish connection

[ Edited ]

i tryed use ubuntu and connect to net

 

but same problem, i coudnt

so drivers must be bad not windows settings

 

 

but u have found same as me

 

so i dont  know where to get better drivers

 

or some more missing network controllers 

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Provost
Paul_Tikkanen
Posts: 23,215
Registered: ‎07-13-2010
Message 8 of 11 (217 Views)

Re: important old hp cant establish connection

Hi:

 

I still think you should do what I requested and post the hardware ID string.

 

You say I'm not helping you, but I am trying to.

 

You said that the system scan says you have a dv6600 model series. "{or dv6600 like said this web after i entered s/n, p/n}"

 

Well, when you look at the wired NIC driver for a dv6600 model, I see a Realtek RTL8101 Family PCI-E Fast Ethernet NIC.

 

The device details ID string will provide the exact information we need to locate the correct driver.

 

If it is indeed the RTL8139, then I don't know what to say because if Realtek doesn't have the right driver for it, and they are the manufacturer, then who does?

 

Paul

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Top Student
Jablcko
Posts: 6
Registered: ‎05-13-2011
Message 9 of 11 (213 Views)

Re: important old hp cant establish connection

[ Edited ]

so what should i do ?

 

bwcause in the bottom of laptop stays 6500 but if i set numbers here to web it say 6600

 

in a past when i tryed that download dribver from that side it said i can find it is some kernel or dont know

it wasnt regular download way but some problematic something

then i foundnormal files from elsewhere but still didnt tryed that kernel something

 

 

just make all things i made

to to that liks try download it like if it is me, for real

dont just find,it but try get it for real

then u will see that mine

 

in a realtek faq or somewhere is those questions answered about that it is contained in some kernel

 

omg

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Provost
Paul_Tikkanen
Posts: 23,215
Registered: ‎07-13-2010
Message 10 of 11 (209 Views)

Re: important old hp cant establish connection

That is interesting:

 

We can solve what network adapter you have if you click on the network adapter in the device manager and then click on the details tab. Post the top string of characters you see.

 

I also found this RTL8139 driver for XP. You can try this first if you want. If it doesn't work, I need to have that hardware ID to be able to help you further.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-388...

 

Paul

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