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loss of internet (32 Views)
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c-177 Student
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c-177
Posts: 2
Registered: ‎05-04-2012
Message 1 of 2 (32 Views)
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loss of internet

‎05-04-2012 12:47 PM

I loss my internet after disk cleanup and defragmenter; I may have deleted a critical program.

 

I need help!!

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DavidPK
Posts: 23,344
Registered: ‎09-24-2010
Message 2 of 2 (22 Views)
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Re: loss of internet

‎05-04-2012 03:37 PM

Hi,

 

The easiest way to solve this may be to run Windows System Restore.  If you have Norton Internet Security installed, you will need to disable Nortons Tamper Protection as shown on the link below.

 

Norton Tamper Protection.

 

Once you've done this, shut down the notebook.  Windows System Restore is usually best run in Safe Mode.  Tap away at f8 as you start the notebook to enter Windows Recovery Console.  Use the arrow keys to select Safe Mode and hit enter.  When this has loaded, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore.  Pick a restore point at least 24 hours before this issue occured and then proceed with the restore process.  When complete, Windows will reboot as normal.

 

Regards,

 

DP-K

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