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my netbook could retain wireless for long time and shows red cross line in wireless (50 Views)
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Krrg-Krishna Student
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Krrg-Krishna
Posts: 1
Registered: ‎10-24-2011
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my netbook could retain wireless for long time and shows red cross line in wireless

‎10-24-2011 03:20 PM

Hi 

 

i have netbook which  i had purchase online one year before. my net book has a problem in wireless. while i am using my netbook it could not catch wireless for long and while using netbook its wireless stops to work. i will not show even any aviliable connection. in wireless icon  it shows big redcross sign. how can i get support from hp in this condition?

 

 

 

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Provost Provost
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erico
Posts: 19,395
Registered: ‎01-07-2009
Message 2 of 2 (39 Views)
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Re: my netbook could retain wireless for long time and shows red cross line in wireless

‎10-25-2011 01:53 AM

Hi,
Welcome to the HP Forum!

Krrg-Krishna wrote:

Hi 

 

i have netbook which  i had purchase online one year before. my net book has a problem in wireless. while i am using my netbook it could not catch wireless for long and while using netbook its wireless stops to work. i will not show even any aviliable connection. in wireless icon  it shows big redcross sign. how can i get support from hp in this condition?

 

 

 

Please identify your notebook/pc .

Look at the base/rear/side of the notebook/pc at the barcoded sticker.

 

 Post item number 2 as seen on the following example of an HP notebook's barcoded sticker. The barcode on your HP product may be slightly different in appearance, but will still have the important information needed for us to help you.  

 

###Do not post the serial number of your product as it is personal information.###
c01931836.gif
Post the installed operating system version (state whether it is 32 or 64-bit ) and the CPU as an AMD or Intel product

 

Best regards,

erico

 

 





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