why has my wireless adapter quit working on my brand new hp pavilion g7-1338dx.

[robert_reedjr]

I ran the network assistant with no luck and reset my router several times. When i get it to connect it will stay connected until i shut down. Then when I turn on the machine the next time it doesn,t want yo connect.

It,s a brand new HP Paviloion g7-1338dx running Windows 7 Premium Home Edition.

If you need more info, let me know!

[Daniel_Potyrala]

Hi,

Go to:

Control Panel -> Device Manager -> Network Adapters

Right click wireless card and choose ' Properties '. Click ' Drivers ' tab and in the next reply add information which driver version you see there. Next select ' Details ' tab, use the dropdown selector to choose Hardware Ids and paste all the values ​​from there to the next reply.

Below you've got example how to do it:

[robert_reedjr]

PCI\VEN_1814&DEV_5390&REV_00
PCI\VEN_1814&DEV_5390
PCI\VEN_1814&CC_028000
PCI\VEN_1814&CC_0280
PCI\VEN_1814
PCI\CC_028000
PCI\CC_0280

This is what is contained in compatible ids in order.  Also I had  a friend that is more tech savy than me come over and take a look at my PC. He made his I-phone a hotspot and it would connect fine. We then took it over to his house to connect it to his WiFi connection and did so with success.

Hde seems to belive that my router from AT&T is the problem. I don' know vecause it worked fine for three days, had problems for two, then quit completly.

What gives!

[robert_reedjr]

Ralink RT5390  802.1 b/g/n WiFi Adapter

Ralink Technology, Corp.

4/12/2012

3.2.13.0

Forgot driver version, sorry,

[robert_reedjr]

Works at Clear Lake Regional Medical Center,s guest account too.

[mithcd]

Hi Robert, you can also try using Windows to manage your wireless. It may be a problem if both HP assistant and windows are turned on, better to turn of HP assistant first.  

[Daniel_Potyrala]

Please go to:

Control Panel -> Network and Internet -> Manage Wireless Networks

Right click profile for the wireless network and choose ' Properties '.

Check is there checked ' Connect automatically when this network is in range '.

If not then do this and check the result.

[robert_reedjr]

It's always been checked. Rechecked it to be sure. I'm doing all of this sitting next to my router.

My son's friend got lucky and got it to connect for a day, turned it off & on several times and it continued to work. Then when I went to the hospital to see my Dad today and signed on their network, it would't connect to my network at home again.

How do I turn off HP Wireless assistant as suggested in the previous post?

[Daniel_Potyrala]

You may for example uncheck it from the startup programs list.

More details about it in the link below (use msconfig method):

How to Change, Add, or Remove Startup Programs in Windows 7

If this will not change anything then just you will have option to revert to the previous setting very easy.

[robert_reedjr · Accepted solution]

I appreciate all of your suggestions, but I had a much simpler fix. Got a new router from AT&T and Walla, no more problems.

 The only thing I can think of was problems with my old router which supported 8032.11a,b and the  new router that also supports  802.11a thru 802.11g

Maybe it was the difference in the security protocol between the two, and trying to switch between the two.