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Honor Student
chrisjreyes
Posts: 2
Member Since: ‎03-05-2012
Message 1 of 2 (862 Views)

0x8e5e0247 error hp printer

my hp 6988 deskjet is not working: blinking color cart light and wont print at all. the 'devices and printers' says: device center diagnostic, Non-local Package, error code: 0x8E5E0247, source: engine, context: elevated

i have win7, so 'no hp drivers'. perhaps i should system restore to an earlier date.

any suggestions?

thanks

Professor
RobertoR
Posts: 2,242
Member Since: ‎11-22-2011
Message 2 of 2 (845 Views)

Re: 0x8e5e0247 error hp printer

Hi Chirsjreyes 

 

Hope you are doing well and sorry that you are having this issue. 

 

 

This tool may help 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02762273&cc=us&dlc=en&lc=en&product=4323652&tmp...

 

Hope it does helps;

RobertoR

 

 

 

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
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