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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi:

 

This post is for those that have the below listed Atheros adapters, and recently upgraded their routers (usually from a Wireless G to a Wireless N router from 2009 or newer), only to find they cannot connect to the internet anymore.

 

Atheros AR5006 802.11a/b/g WiFi Adapter
Atheros AR5007 802.11b/g WiFi Adapter
Atheros AR5009 802.11a/g/n WiFi Adapter

 

When using their old equipment, there were no problems.

 

Symptom:  When upgrading to a new router, normally connection is made to the local network, but one cannot access the internet.

 

Symptom:  Wireless connects if using WEP security or no security, but will not connect when using WPA2-Personal security.

 

For those who have the above Atheros wireless adapters, and are experiencing issues with connecting to the internet, there is a driver available that should remedy the situation. 

 

It is good for Windows operating systems -- Windows XP through Windows 7 -- 32 or 64 bit.

 

It may work on Windows 8 too, but I haven't tested it on Windows 8.

 

Here is the link to the driver:

  

ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54972.exe

 

Best Regards,

 

Paul

164 REPLIES 164
HP Recommended

Would this work with a Netgear Wireless-N Router WNR2000?  And how do I download the driver if I can't connect to the internet?

HP Recommended

Hi:

 

I would update the driver because you have nothing to lose. 

 

You can dowload the driver the same way you posted your question--via another computer.

 

Just plug in a USB flash drive to the computer you download the driver from. Copy it onto a flash drive, plug the flash drive into your notebook USB port, and launch the driver installation package.

 

Paul

HP Recommended

Will try this tomorrow

HP Recommended

I did as suggested putting the files into C:\SWSetup/SP52131.  I then clicked on the Setup file in this folder dated 3/1/2011.  When given the choice to modify or remove, I chose modify and the Wizard started.  To be brief, I still get no internet connection messages.

 

Any other ideas?

 

Joe Fox

HP Recommended

Hi, Joe:

 

Sorry that didn't work for you. I don't have any other ideas you can try.

 

Youmay want to try posting your question as a new post, rather than it being hidden here. You can already list what you have tried.

 

Paul

HP Recommended

I want to ask, if it can I apply in ProBook 4420s, because I have the same problem, namely my wifi works fine, but can not access the internet.

please solution

thanks

HP Recommended

Hi:

 

Yes you can use the driver above to see if that works for your 4420s.

 

Paul

HP Recommended

paul u are a saint. they wanted to charge me 50  to a hundred bucks just to tell me what u did on here. it took me 3 minutes to download the driver and now i dont have to use ethernet anymore. thanx bro. take it easy

HP Recommended

I created an HP account just to thank you for this link. I've spent 2 days online and talking to call centers trying to get this driver. I was finally going to just return my router to Best Buy. Thank you SO much!

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