Atheros ar9285 Windows 7 Fatal Exceptions (80682 Views)
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jmdomini
Posts: 4
Member Since: ‎11-05-2009
Message 1 of 8 (80,682 Views)
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Atheros ar9285 Windows 7 Fatal Exceptions

Purchased a DV4-2045dx laptop which comes with Windows 7 Home Premium 64 bit preloaded. The Atheros AR9285 based wireless networking module that it came with is causing fatal exception 0x1D's to occur. Removing the card or disabling it in device manager resolves the fatal exception. I have tried Microsoft's drivers that were downloaded from Windows Update, as well as drivers from ASUS for this card. HP does not seem to have drivers available for this card in the download section for this laptop.

 

Is anyone successfully using this card in Windows 7 64bit?

 

Also, is there a Broadcom based card I could switch it out with that won't cause the 401 halt on bootup? This would probably be the best solution, however I need to find a card that's in the BIOS white list.

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 2 of 8 (80,675 Views)

Re: Atheros ar9285 Windows 7 Fatal Exceptions

[ Edited ]

Hi,

A

Go to Control Panel -> Devices Manager -> Netowork cards

Click with right button of Your mouse on Atheros wireless and choose properties. Then go to bottom details and paste here Hardware Ids.It may be very important.

 

Below You've got example how to do it:


464i329EA20FEFCDC76A
466i652BE51C12165A92
467iC2AEC23384DE4519

 

B

Go to Control Panel -> Devices Manager -> Netowork cards

Click with right button of Your mouse on Atheros wireless and choose uninstall driver.

Only after that install this from below:

Atheros wireless for Win7 by HP here

 

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  Microsoft MVP Windows Expert - Consumer
Top Student
jmdomini
Posts: 4
Member Since: ‎11-05-2009
Message 3 of 8 (80,615 Views)

Re: Atheros ar9285 Windows 7 Fatal Exceptions

I had contacted support also, and after several times going back and forth the linked me to the same driver you did. Everything appears to be working fine now!
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bunyevandu
Posts: 1
Member Since: ‎02-21-2010
Message 4 of 8 (77,276 Views)

Re: Atheros ar9285 Windows 7 Fatal Exceptions

i have a similar problem,i bought a brand new dv4 2045 with atheros ar9285 wireless adapter,fine i can connect to most wireless i detect but the peoblem is that i cannot connect to my primary wireless hotspot.when i use my TP-Link usb adapter it detects and easily connects to the wireless network but my built in atheros does not detect it.the network is 802.11g and its security is WPA.-PSK.everything seems to be fine except that i just cant seem to detect the network.others easily detect and connect to it.
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lehachrw
Posts: 1
Member Since: ‎05-22-2010
Message 5 of 8 (72,311 Views)

Re: Atheros ar9285 Windows 7 Fatal Exceptions

I cannot seem to add the two USB\VID.... lines to Hardware IDs.  Hardware IDs currently has 4 lines all beginning with PC\VEN_168C&DEV_0002&......   I cannot type in the box to add new line.  When I Right click I get a only two options Copy and Select all.  How do I add the two lines to Hardware ids of the Details section of Properties??  Any help would be appreciated.  The locking up of the NIC is very frustrating

Thanks

Richard

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 6 of 8 (72,283 Views)

Re: Atheros ar9285 Windows 7 Fatal Exceptions

 


lehachrw wrote:

Hardware IDs currently has 4 lines all beginning with PC\VEN_168C&DEV_0002&......


 

Are You sure then this is correct hardware id? Maybe it's one of this from below?
PCI\VEN_168C&DEV_002A
PCI\VEN_168C&DEV_002B
PCI\VEN_168C&DEV_002E

 

To select more then one thing hold CTRL key.

To copy hardware ids values use key combination CTRL + C.

To paste values to reply here on forum use key combination CTRL+V.

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Honor Student
per4itejib
Posts: 2
Member Since: ‎07-18-2011
Message 7 of 8 (43,528 Views)

Re: Atheros ar9285 Windows 7 Fatal Exceptions

Please, help! I have this ids (atheros ar9285):

 

PCI\VEN_168C&DEV_002B&SUBSYS_1461103C&REV_01

PCI\VEN_168C&DEV_002B&SUBSYS_1461103C

PCI\VEN_168C&DEV_002B&CC_028000

PCI\VEN_168C&DEV_002B&CC_0280

 

and driver 9.20 (Windows 7 64bit), but "Windows could not connect"

Student
Dokeo
Posts: 1
Member Since: ‎12-18-2011
Message 8 of 8 (29,996 Views)

Re: Atheros ar9285 Windows 7 Fatal Exceptions

Re-imaged HP ProBook 4520s after getting a virus. The wireless didn't work after that.

Following the recommended steps, I uninstalled the driver ... HP connection manager was blocking the connection for some reason. I finally got it to turn off, uninstalled the driver, rebooted, then reinstalled the driver (it noticed that the driver files were present ... I had it over-write them), then it worked.

 

Wow. All that because the driver files in the re-image for the PC were incorrect? Not sure what happened there. The PC had otherwise worked flawlessly.

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