04-23-2013 10:57 AM
Product Name HP Pavilion DV5 laptop
OS Windows 7 Home Premium.
Error message: wireless "no connections are available" message.
No changes have been made to the system
I can't access wireless connections, even though other devices are accessing the connections. Wireless adapters are working, but I can't get them to "see" any wireless connections./
This has just ocurred recently-never an issue in the past.
Solved! Go to Solution.
04-23-2013 11:11 AM
I would recommend updating your system BIOS. Go to http://www8.hp.com/us/en/support-drivers.html then type your product name in the search box. Choose the Dv5 Entertainment Notebook that you have and select it. On the next page select your operating system Windows 7 Home 32 or 64 bit. Once on the correct driver page for your notebook select BIOS from the driver list. Please update your system BIOS and reboot. This should bring your WIFI connection back. Please let me know if that resolves this issue.
04-24-2013 06:03 PM
I'm sorry you're having an issue with your wireless connection. On a lot of notebooks, there is a "wireless button" that enables and disables the wireless capability. On a lot of models it is the F12 key. It will have a light on it and pressing it should toggle wireless on and off and the light should switch colors.
If you could provide me with your product number/full model name, I could provide you with a better description of where that wireless button is in case it isn't on the F12 key on this particular model. Press FN + ESC to find your product number/model name.
I'll keep an eye out for your reply
04-26-2013 09:32 AM
What you can do is boot into the BIOS by pressing F10 at start up. Once in BIOS got to restore BIOS defaults. Then say yes load defaults. Then save changes and exit. You should see your WIFI illuminated on start up now. If so proceed to HP.com to update the BIOS. Please reply with results.
04-26-2013 01:03 PM
ive had this laptop for about 3 months now and have always used wired internet connection as my wireless on here doesnt work!
its windows 8 too.
how can i make it work?
04-26-2013 01:06 PM