08-09-2014 10:37 PM
I've had a certain problem for some time now; it's been about 2 months. This pesky issue is a constant disconnection from my home WiFi internet connections.
About every 2-3 minutes, my Skype attempts to reconnect and none of my pages load. To fix this problem temporarily, I must disconnect from my internet connection then connect again. Sometimes when I reconnect, I must troubleshoot the problem using Window's automatic troubleshooting solutions.
I have researched on Google and on multiple forums on how to resolve this problem. I've tried running virus scans and removing threats, updating certain drivers, refreshing my router, etc. However, none of these solutions seemed to have worked.
My laptop is an HP Pavilion DV6 Notebook PC, and the product number is A3E67AV. I've had this computer for about 2 years and it has not encountered such a problem before.
This is an extremely annoying problem and I can't seem to fix it no matter what. It wastes a lot of my time and is obstructing my computer use. Please reply ASAP with a solution.
08-11-2014 03:52 PM
Hello Matt, welcome to the HP Forums.
I see that your having an issue with the notebook staying connected wirelessly. I will try to help you with this.
As you mention this was working fine for a while, have you made any changes to the notebook?
What's the currently installed operating system?
In the meantime read over this document:
Troubleshooting Your Wireless Network and Internet Connection.
Thank you for posting on the HP Forums.
08-13-2014 10:12 PM
Thanks so much for replying. I'm currently running Windows 7 (64-bit) and I haven't made any changes to my computer.
What kind a router do you have and whom is your ISP? You sure your router isn't the problem or a bad ISP line?
I am a Volunteer to help others on here-not a HP employee...
Replies aren't online 24/7 because of Time Zone differences.
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08-15-2014 03:09 AM
I apologize for not adding this to my original details. It is not my internet; I know because I have tried to connect to 2 of my friend's different WiFi. I also went to a couple of public WiFi zones such as Starbucks and McDonalds; however, the problem is consistent no matter where I go.
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