Crash Dump (5916 Views)
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ssmiley12
Posts: 14
Registered: ‎08-28-2009
Message 1 of 8 (5,916 Views)

Crash Dump

I am experiencing something called crash Dump using Windows 7 Home premium urgrade from Windows Vista Home Premium.  Almost each day, when starting, booting first time, I get a BSOD with Crash Dump.  Rebooting takes care of the problem until next day, but I am not sure what Crash Dump is, if good or bad, what might cause it, is it software related or hardware related, etc.
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erico
Posts: 23,338
Registered: ‎01-07-2009
Message 2 of 8 (5,903 Views)

Re: Crash Dump

Hi John,

After you have made it past the crash dump, there is a utility that you should download and run. It is called Whocrashed? The hyperlink goes to the utility website. It is a free utility that uses your Windows operating system's memory minidumps in a more user friendly way than Event Viewer does.

 

 WhoCrashed? analyzes the memory dumps and will state in reasonably plain language which driver, application or other event is causing the problem.

 

please post your results here in your thread.

 

regards
erico.  



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Tutor
ssmiley12
Posts: 14
Registered: ‎08-28-2009
Message 3 of 8 (5,877 Views)

Re: Crash Dump

Hello Erico,

 

I thank you for the information, have just downloaded and installed the program, which in turn wanted (and I did) a Windows Debugging file or program downloaded that it (Who Crashed) needs, then it found the following, and it is long, My apologies.

 

 file:///Volumes/NO%20NAME/WhoCrashed%20results.txt

 

 

 Welcome to WhoCrashed Home Edition 2.00

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This program checks for drivers which have been crashing your computer.

 

Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often though about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, most computers do not show a blue screen unless they are configured to do so. Instead these systems suddenly reboot without any notice. 

 

This program does post-mortem crash dump analysis with the single click of a button. 

 

 

To obtain technical support visit www.resplendence.com/support

 

To check if a newer version of this program is available, click here.

 

Just click the Analyze button for a comprehensible report ...

 

 

 

--------------------------------------------------------------------------------

Home Edition notice

--------------------------------------------------------------------------------

 

This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition. The professional edition of WhoCrashed also allows analysis of crashdumps on remote drives and computers on the network and offers more detailed analysis. 

 

 

--------------------------------------------------------------------------------

Analysis

--------------------------------------------------------------------------------

 

Crash dump directory: C:\Windows\Minidump

 

Crash dumps are enabled on your computer.

 

 

On Thu 11/19/2009 2:16:00 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0xA (0xD, 0x1B, 0x0, 0x82CA7838)

Error: IRQL_NOT_LESS_OR_EQUAL

Dump file: C:\Windows\Minidump\111909-22729-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Wed 11/18/2009 4:50:15 PM your computer crashed

This was likely caused by the following module: pacer.sys

Bugcheck code: 0xA (0x9F9, 0x2, 0x1, 0x82C1871E)

Error: IRQL_NOT_LESS_OR_EQUAL

Dump file: C:\Windows\Minidump\111809-23727-01.dmp

file path: C:\Windows\system32\drivers\pacer.sys

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: QoS Packet Scheduler

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Wed 11/18/2009 4:33:18 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0x1A (0x41287, 0x20206F49, 0x0, 0x0)

Error: MEMORY_MANAGEMENT

Dump file: C:\Windows\Minidump\111809-22417-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Sun 11/15/2009 6:54:00 PM your computer crashed

This was likely caused by the following module: hardware

Bugcheck code: 0x1000008E (0xC0000005, 0x82E42E61, 0x8CC1ACB4, 0x0)

Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

Dump file: C:\Windows\Minidump\111509-23228-01.dmp

 

 

 

On Sun 11/15/2009 6:51:52 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0x1000007E (0xC0000005, 0x82E4832F, 0x8CD13724, 0x8CD13300)

Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

Dump file: C:\Windows\Minidump\111509-22651-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Sat 11/14/2009 7:23:17 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0x1A (0x41287, 0x745B0741, 0x0, 0x0)

Error: MEMORY_MANAGEMENT

Dump file: C:\Windows\Minidump\111409-18376-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Fri 11/13/2009 3:59:15 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0x1000008E (0xC0000005, 0x82E8B87F, 0x9FDB7B84, 0x0)

Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

Dump file: C:\Windows\Minidump\111309-22666-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Thu 11/12/2009 1:04:17 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0x1000008E (0xC0000005, 0x82E91101, 0xA18436EC, 0x0)

Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

Dump file: C:\Windows\Minidump\111209-19250-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Wed 11/11/2009 2:21:18 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0xA (0x2, 0x1B, 0x0, 0x82CA7838)

Error: IRQL_NOT_LESS_OR_EQUAL

Dump file: C:\Windows\Minidump\111109-21996-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Tue 11/10/2009 3:55:19 PM your computer crashed

This was likely caused by the following module: tdx.sys

Bugcheck code: 0xD1 (0x1, 0x2, 0x0, 0x8B09787B)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Dump file: C:\Windows\Minidump\111009-25162-01.dmp

file path: C:\Windows\system32\drivers\tdx.sys

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: TDI Translation Driver

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Mon 11/9/2009 1:32:34 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0x1000008E (0xC0000005, 0x82E7787C, 0x9D4E995C, 0x0)

Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

Dump file: C:\Windows\Minidump\110909-22932-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Sun 11/8/2009 6:07:37 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0x1000008E (0xC0000005, 0x6AE3E3D6, 0x9DF8D828, 0x0)

Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

Dump file: C:\Windows\Minidump\110809-18891-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Sat 11/7/2009 4:58:26 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0x1A (0x31, 0x87423938, 0x91D2A000, 0xA01B383A)

Error: MEMORY_MANAGEMENT

Dump file: C:\Windows\Minidump\110709-17487-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Thu 11/5/2009 2:22:40 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0x1A (0x41287, 0x0, 0x0, 0x0)

Error: MEMORY_MANAGEMENT

Dump file: C:\Windows\Minidump\110509-20186-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Wed 11/4/2009 2:43:57 PM your computer crashed

This was likely caused by the following module: afd.sys

Bugcheck code: 0xF7 (0x2721E2C0, 0x26784126, 0xD987BED9, 0x0)

Error: DRIVER_OVERRAN_STACK_BUFFER

Dump file: C:\Windows\Minidump\110409-12168-01.dmp

file path: C:\Windows\system32\drivers\afd.sys

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: Ancillary Function Driver for WinSock

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Tue 11/3/2009 3:18:05 PM your computer crashed

This was likely caused by the following module: win32k.sys

Bugcheck code: 0x1000008E (0xC0000005, 0x823238AB, 0xA297FBD4, 0x0)

Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

Dump file: C:\Windows\Minidump\110309-25818-01.dmp

file path: C:\Windows\system32\win32k.sys

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: Multi-User Win32 Driver

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Sun 11/1/2009 1:02:13 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0xA (0x7D831BEB, 0x2, 0x0, 0x82CCB817)

Error: IRQL_NOT_LESS_OR_EQUAL

Dump file: C:\Windows\Minidump\110109-19609-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Sat 10/31/2009 3:45:00 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0xF7 (0x8CEC7E6A, 0x266C774C, 0xD99388B3, 0x0)

Error: DRIVER_OVERRAN_STACK_BUFFER

Dump file: C:\Windows\Minidump\103109-17066-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Fri 10/30/2009 3:54:06 PM your computer crashed

This was likely caused by the following module: tdx.sys

Bugcheck code: 0xD1 (0x4, 0x2, 0x0, 0x8B06E87A)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Dump file: C:\Windows\Minidump\103009-14664-01.dmp

file path: C:\Windows\system32\drivers\tdx.sys

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: TDI Translation Driver

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

On Tue 10/27/2009 9:06:36 PM your computer crashed

This was likely caused by the following module: ntkrnlpa.exe

Bugcheck code: 0xA (0xB88FEE07, 0xFF, 0x0, 0x82CA7838)

Error: IRQL_NOT_LESS_OR_EQUAL

Dump file: C:\Windows\Minidump\102709-31730-01.dmp

file path: C:\Windows\system32\ntkrnlpa.exe

product: MicrosoftÆ WindowsÆ Operating System

company: Microsoft Corporation

description: NT Kernel & System

The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. 

 

 

 

 

--------------------------------------------------------------------------------

Conclusion

--------------------------------------------------------------------------------

 

20 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further. 

 

 

So far, blindly trying, I have disabled all startup programs via msconfig.  I also disabled (UCA or CUA or similar)  has to do with customer controls over other programs trying to make changes to Win 7.  And JUST now, I disconnected a WD 500GB external drive.  Next I will go to WD and check for new drivers, I have a new Brother ColorLAser All In One and I will check with Brother to see if they have newer drivers.  I hope the attached info will help you with my problem.

 

I had even thought about upgrading to Windows Pro instead of Home Premium (Win 7) but as you can see, I am "shotgunning" the situation due to lack of personal knowledge.  But the program yoiu suggested has offered a bit of encouragement. 

 

Will look forward to whatever you have to say or suggest?

 

Thanks

 

John   <ssmiley12>

 

Kudos, thanks and more.  I do not see the Kudos button at the moment. 

 

 

 

 

 

 

 

 

 

Provost
erico
Posts: 23,338
Registered: ‎01-07-2009
Message 4 of 8 (5,873 Views)

Re: Crash Dump

Hi, 

Your operating system is not happy at all.  Have you looked in the Device Manager to see if all drivers are properly installed?

 

regards,

erico 



****If my suggestion was helpful, you can say thanks by clicking on the purple thumbs up icon in the lower left corner of a post ***

****Please click on the Accept As Solution button if my suggestion resolves the issue you were having****
****I am a volunteer, I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Tutor
ssmiley12
Posts: 14
Registered: ‎08-28-2009
Message 5 of 8 (5,868 Views)

Re: Crash Dump

Hello Enrico;

 

No, as of yet, I have not checked Device MAnager but will do so soon.  However, I have found that Brother has just recently come up with new driver / software pkg for the MFX9120cn All in One Color Laser. I have now downloaded and installed them.  Additionally, I have found that Western Digital IS right now working on Windows 7 drivers for the external hard drive I am using on the computer that is having crash dumps. Thanks yo you, I feel I might be on the right track now and hopefully doing some constructive things.  I will check everything in Device Manager, perhaps enable all my startup apps and so on via msconfig.  There are the drivers we know about, Brother is replaced. At least I think things will get better soon, maybe already even. <G>  HAve to give it time and see. The printer driver may well have been one of the culprits>

 

Thanks again for your help, Erico.  I will probably need it again before this is taken care of.  I mentioned I was even considering upgrading toWindows 7 pro.  But I am kind of the opinion that would not have helped???  Thanks again

 

ssmiley 

Tutor
ssmiley12
Posts: 14
Registered: ‎08-28-2009
Message 6 of 8 (5,866 Views)

Re: Crash Dump

erico, just went through the device Manager, everything there seems to be fine. I do not know what it said BEFORE I updated drivers for Brother Printer. MAybe that will be the culprit?

 

Ssmiley12 

Student
tsegabrhan1234
Posts: 1
Registered: ‎09-06-2012
Message 7 of 8 (2,990 Views)

Re: Crash Dump

my computer also has also a problem, after i make it sleep for a while and when i turns it back starts as not keeping the window there but as new after displaying crush with blue screen back ground.and also somtimes when i turns on my computer has completly displaying diffrent fissure colours and nothing can be read,what is my computer problem? can it befixed and how? 

Top Student
PATRICIAGRAHAM2
Posts: 5
Registered: ‎10-08-2012
Message 8 of 8 (2,806 Views)

Re: Crash Dump

Experiencing same crash dumps too.2 in a row.help please.

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