Re: G62-465dx having problem connecting to wifi (601 Views)
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Top Student
AnonC
Posts: 5
Registered: ‎02-20-2012
Message 1 of 7 (624 Views)
Accepted Solution

G62-465dx having problem connecting to wifi

I just reinstalled win7 32bit and it say that Network controller is missing its driver. I tried to download and install drivers for realtek but it wouldn't help at all

Sincerely,
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Paul_Tikkanen
Posts: 36,085
Registered: ‎07-13-2010
Message 2 of 7 (623 Views)

Re: G62-465dx having problem connecting to wifi

Hi:

 

Please go to the device manager and click on the network controller needing drivers.

 

Then click on the details tab.

 

In the Properties drop down list, select the second item (Hardware ID's).

 

Post the top string of characters you see in the window.

 

Those will identify the model network controller you have, and I can send you the link to the drivers you need.

 

Paul

Top Student
AnonC
Posts: 5
Registered: ‎02-20-2012
Message 3 of 7 (620 Views)

Re: G62-465dx having problem connecting to wifi

Here you go Paul

PCI\VEN_1814&DEV_5390&SUBSYS_1636103C&REV_00

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Paul_Tikkanen
Posts: 36,085
Registered: ‎07-13-2010
Message 4 of 7 (616 Views)

Re: G62-465dx having problem connecting to wifi

[ Edited ]

Hi:

 

Well, your wireless adapter model name starts with an 'R," but it is not Realtek.   :smileyhappy:

 

Below is the link to the driver you need for your Ralink wireless adapter.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-983...

 

Paul

 

 

Top Student
AnonC
Posts: 5
Registered: ‎02-20-2012
Message 5 of 7 (610 Views)

Re: G62-465dx having problem connecting to wifi

Thank you Paul, I'll try it this afternoon :smileyhappy:
Top Student
AnonC
Posts: 5
Registered: ‎02-20-2012
Message 6 of 7 (602 Views)

Re: G62-465dx having problem connecting to wifi

it worked!!! thank you Paul!:smileyhappy:

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Paul_Tikkanen
Posts: 36,085
Registered: ‎07-13-2010
Message 7 of 7 (601 Views)

Re: G62-465dx having problem connecting to wifi

You're most welcome!

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