HP Envy wifi not working

[Photoray002]

I imagine your talking about a clean boot state. Thats usually done when a program wont install properly because of a software conflict.

But keep us posted on the results after a few weeks or if the problem happens again, we'll try something else.

[Cvallerand]

yes, that is the right wording.  Sorry, not much of a computer person.

I did all the steps, didn't find any program conflicts, but it has been working ever since.

I imagine I will be back here in a week or so looking for more solutions, since i don't think any of my stumbeling around did anything to actually fix the problem.

Thanks for your help!

[Malshan-SL]

my laptop is HP Envy i7 j139tx. I'm having the same issue for about more than 5 months.  its really disappointing. i've tried various things to solve it. even i still have my warrenty remaining. but even the seller is telling me that they can't fix it or help me out. really helpless. waste of money. HP need to give a permanent solution for this.

[NannaD]

this link takes me to a page that has un-usable links on it so it is NOT helpful

[Photoray002]

NannaD, you dont state which link your talking about as there are several on this thread.

Are you looking for an HP Contact number? IF so, for what country and I will do my best to find it for you.

[TheSolver]

My WiFi is not working and finally I found the solution,

Solved: WiFi Not Working on Laptop or PC

[lardJo_eR]

hey all,

i recently ran into this same problem a couple days ago. after reading this entire thread and noticing how unsuccessful it's been,  i went it did some of my own searching and found a solution atleast for my situation. i opened the network and sharing center, then clicked on change adapter settings, and noticed that my intel wireless dual band - ac 3160 had been disabled for some unknown reason. so i just enabled it again. i hope that this helps atleast one of you out there! i know that my solution wasnt very complicated but it may have been one that was overlooked.

i have a ts envy 17 running windows 8.1

[ENVY17inches]

I know that I'm going to jinx myself, but here goes.....

About a week ago, I performed a MS Windows update. Ended up with problems with my DisplayLink driver so I ended up futzing around with reloading the Targus displaylink driver. After having problems still, I gave up and loaded the Windows version of the driver and the screen came up fine.

After that I got confident and decided to update the network card drivers from the  HP site. Well, I updated the driver, rebooted and the system showed a driver failure on the network card. I went into Device Manager and deleted the intel Wireless-N 7260 Device and rebooted. 

After reboot, checked device manager and the system reloaded the Intel Wireless-N 7260. Since then, my wifi does not drop out anymore. It has been a week & I am happy. Will post again if everything goes South again.

But in a nutshell load latest HP driver for the network card and not the Windows one, but had to delete device before it would act properly.

[DBDarrell]

I did this, (and had two different drivers installed), and here it instantly let me do Netflix with no problems as I am also doing the forum.  HD.  We'll have to see how it goes down the road, but it cleared it up almost instantly tonight.  I left the Intel one working.  Hope the rest of you do this, and that it works for you.

[krustyk]

Please note I have two not one HP Envy Laptops that do the very same thing.  Intermittant internet service.  The older one began when I upgraded from 8 to 8.1...the second has done it out of the box.
I continue to buy HP products for the accountants keyboard on the side...I figured they would have resolved this issue by now...to date and after many hours of reasearch and frustration I still have not been able to connect wirelessly to the internet.
THis is regardless of where I go...so it is an HP issue not a router or other issue.  Can not believe HP is as large as they are and have not addressed this issue.