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Honor Student
smithy361
Posts: 4
Member Since: ‎10-17-2011
Message 1 of 9 (5,807 Views)

HP Laptop Slow Internet

Product  - HP G6-1196SA

Operating System - Windows 7 64bit

 

I bought this laptop 2/3 weeks ago as a replacement to my old toshiba.

 

The household has 4 laptops(including mine) a netbook and a desktop.

 

The other 3 laptops, the netbook and the desktop are all reaching speeds of 7-8mb download and 1mb upload (connected wirelessly). this was the same speed attainable on my old laptop.

 

My new HP laptop struggles to hit 2mb download and 0.6mb upload (connected wirelessly).

I can't see a reason for this, all of the computers in the house are running windows 7, all of them have avast antivurs and firefox/chrome as the web browsers and yet only mine is hitting these slow internet speeds.

 

Its the most powerfull of all the laptops so its not because it is underpowered. I believe all of the drivers are up to date and there is no software installed that is slowing it down. The router is definetly getting 8-9mb into it and the other computers are definetly recieving 7-8mb at the computer.

 

If its not the router and not the service provider i can only presume it is the laptop, what is wrong with this laptop to produce such poor speeds, and to lose 7mb of speed from router to computer?

Regents Professor
pepe999
Posts: 3,883
Member Since: ‎03-09-2010
Message 2 of 9 (5,795 Views)

Re: HP Laptop Slow Internet

Could you tell us what router it is and what wireless cards there are? I mean what is in your laptop and also the other ones.. Some wifi cards may have some compatibility issue with some routers as you can see in this section on the top in the Paul Tikkanen's posts..

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
HP Touchpad provided by HP
Currently on Debian Wheeze

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Honor Student
smithy361
Posts: 4
Member Since: ‎10-17-2011
Message 3 of 9 (5,788 Views)

Re: HP Laptop Slow Internet

[ Edited ]

the router is a belkin F5D7633-4

 

the wireless card is Broadcom 4313GN 802.11b/g/n 1x1 WiFi adapter

 

 

also just noticed that if i turn the wireless adapter off then on, the speed increases to around 5mb(still slower than it should be) then 10 minutes down the line its back at 2mb...i don't understand why its fluctuating so much! i have installed all the latest drivers and no change!

 

Regents Professor
pepe999
Posts: 3,883
Member Since: ‎03-09-2010
Message 4 of 9 (5,780 Views)

Re: HP Laptop Slow Internet

http://h30434.www3.hp.com/t5/Wireless-Internet-and-home/Latest-Broadcom-WLAN-Driver-Improves-BCM-431...

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Honor Student
smithy361
Posts: 4
Member Since: ‎10-17-2011
Message 5 of 9 (5,776 Views)

Re: HP Laptop Slow Internet

done that already, the speed is still fluctuating and tonight its hitting around 3mb

Regents Professor
pepe999
Posts: 3,883
Member Since: ‎03-09-2010
Message 6 of 9 (5,763 Views)

Re: HP Laptop Slow Internet


smithy361 wrote:

done that already, the speed is still fluctuating and tonight its hitting around 3mb


Hmm, it's hard to say what causes the problem but the wireless card is not a good one anyway. However, the maintenance guide doesn't offer any better alternatives..

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Honor Student
smithy361
Posts: 4
Member Since: ‎10-17-2011
Message 7 of 9 (5,759 Views)

Re: HP Laptop Slow Internet

i might just return the laptop as its only a few weeks old

Regents Professor
pepe999
Posts: 3,883
Member Since: ‎03-09-2010
Message 8 of 9 (5,758 Views)

Re: HP Laptop Slow Internet


smithy361 wrote:

i might just return the laptop as its only a few weeks old


Most of people underestimate that but the wireless card is the most important device in a laptop (a laptop without internet is a calculator). Computer manufacturers don't even name wireless cards in its laptops. They just name it as an 802.11b/g/n device which is not enough. I'm surprised that many recent laptops on the Sandy Bridge chipset have just single channel/band 1x1 or 1x2 (up to 150Mbps) wireless cards and router manufacturers make routers up to 450Mbps these days.

I always check the wireless card before I buy because you can add more memory, replace the hard drive by an ssd but you can't simply replace the wireless card...:smileyhappy:

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Top Student
vchoang
Posts: 6
Member Since: ‎01-09-2013
Message 9 of 9 (3,714 Views)

Re: HP Laptop Slow Internet

I bought few laptops from Sony, Dell, Asus for my family. None of them got any issue like HP. Sigh...

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