HP Notebook model, g7-1227/nr Ralink Model TR5390, wont connect to internet (573 Views)
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Honor Student
laurie1725
Posts: 4
Member Since: ‎03-30-2012
Message 1 of 2 (573 Views)

HP Notebook model, g7-1227/nr Ralink Model TR5390, wont connect to internet

My computer is 6 months old.  It suddenly locked up.  Restarted and got a message it was doing a "BIOS" update.  AFter that internet would not longer work.

 

It says : Ralink RT5390 802.11 b/g/n WiFI adapter is experiencing driver or hardware related problems.  All other older computers are able to connect to the internet via Wireless network just fine. 

 

This computer has been connecting all day then suddenly stopped.

 

Help, suggestions?

Regents Professor
ManjunathTech
Posts: 4,123
Member Since: ‎01-21-2012
Message 2 of 2 (572 Views)

Re: HP Notebook model, g7-1227/nr Ralink Model TR5390, wont connect to internet

Hi

 

You have a couple of options as I see it please click on the web link given below this might fix you issue.

 

1) First try Start in search box type System Restore click on it. Try restoing to the date the unit was working fine.

 

 

Solve Setup and Internet Connection Issues on a Wireless Network with Windows 7

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!

 

Regards,

Manjunath


Let us know how it goes!

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Regards
Manjunath
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