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07-21-2012 12:17 PM
It looks like you are missing 3 drivers there...
Please go to those devices and click on each one of them.
Then click on the Details tab.
You now see a Properties drop down list. Select the second item (Hardware ID's).
Copy and paste the top string of characters from each of these devices to your reply. A screen shot can take a long time to clear the HP censorship.
Those will identify the model of the hardware, and I will try and find the drivers you need as the support page does not even list a wired LAN driver.
I think I know what the other two are, but I want confirmation.
07-21-2012 10:53 PM
thanks for your reply paul..here are the details (hardware id's) ,,
1) Ethernet controller
2) PCI Simple Communications Controller
3) SM Bus Controller
07-22-2012 08:21 AM
These should be the drivers you need:
First, install the chipset driver and reboot. That will take care of the SM BUS controller.
First file is the auto install.
The other one is the intel management interface engine. There are two versions. I am going to take a guess and say it is this one:
If for some reason, it isn't the first one, try this one.
Your network controller is the 5th one on the list. (Win7 and WinServer 2008 R2 Auto Installation Program (SID:1497589))
06-19-2013 10:40 AM
Below are the links to two of the drivers you need.
Since there can be more than one model wirless card installed in your notebook, please click on the network controller with the ! mark and post the hardware ID for it so I know what model it is.
If you don't know where to find the hardware ID, please read the info at the link below.