Question
Reply
 
Honor Student
felipeHP
Posts: 4
Member Since: ‎10-11-2011
Message 1 of 12 (22,025 Views)
Accepted Solution

HP Pavilion dv6-6177la - Wifi Drivers Issue

[ Edited ]

Good Night HP Forum :


With cordial regards, I'd like to post my situation: 


I've recently bought a HP Notebook ? HP Pavilion dv6-6177la? and after creating the image of recovery I've formatted and installed Windows 7 Ultimate English.


I've been successfully installed drivers for chipset, audio and graphics but networking has experienced some difficulties.
I haven't been able to installed Wireless Network.  I've downloaded drivers from here:


http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=en&product=51...


Under "Driver - Network (9)" I've tried installed:


» Ralink 2011 802.11 b/g/n WiFi Adapter2011-08-05 , Version:3.2.2.0, 11.55M
» Realtek RTL8188CE 802.11b/g/n Wireless LAN Driver for Microsoft Windows2011-06-30 , Version:1005.22.615.2011, 23.05M
» Atheros 2011 Wireless LAN Driver2011-05-24 , Version:9.20, 81.98M
» Realtek RTL8188CE 802.11b/g/n Wireless LAN Driver for Microsoft Windows2011-03-09 , Version:1005.15.223.2011, 19.03M


It seams like all of them above are related to Wireless, but whenever I try to installed them, it seams like nothing happened.  According to the information, they are compatible with my Operating System.I've restarted and shut down my computer but no luck, 

 

  1. Can you please clarify me if all of these 4 are needed to install? Or only one of them should installed? If so, please indicate me which exactly.
  2. Can you please clarify me if something is needed to do in order to install them properly apart from running the wizard?
  3. Is the key F12 should be with a white light to conect to wireless? If so, Is on....

I also attached screenshots of Device Manager and Network Connection.

 



Kindly help me with my issue, thank you very much in advance! 

Provost
DavidPK
Posts: 32,013
Member Since: ‎09-24-2010
Message 2 of 12 (21,993 Views)

Re: HP Pavilion dv6-6177la - Wifi Drivers Issue

Hi,

 

For each of the Two devices you have in Device Manager that show an error icon against them, do the following.

 

Go into Device Manager, right click on the problem device and select Properties.  Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.

 

Regards,

 

DP-K



---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
felipeHP
Posts: 4
Member Since: ‎10-11-2011
Message 3 of 12 (21,970 Views)

Re: HP Pavilion dv6-6177la - Wifi Drivers Issue

Dear DP-K:

 

Thanks for your answer, as requested the info is below:

 

Unknown Device properties:


ACPI\HPQ0004

*HPQ0004


Network Controller Properties:


PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C&REV_01

PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C

PCI\VEN_14E4&DEV_4727&CC_028000

PCI\VEN_14E4&DEV_4727&CC_0280

 

unknowDevice.jpg

 

NetworkControllerProperties.jpg

 

Provost
DavidPK
Posts: 32,013
Member Since: ‎09-24-2010
Message 4 of 12 (21,967 Views)

Re: HP Pavilion dv6-6177la - Wifi Drivers Issue

Hi,

 

Download and install the following Broadcom driver.

 

ftp://ftp.hp.com/pub/softpaq/sp52501-53000/sp52773.exe

 

After the installation has completed, restart the notebook.

 

When windows has fully reloaded, download and install HP Protect Smart Hard Drive Protection on the following link.

 

ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53462.exe

 

After this installation, restart the notebook again.

 

Regards,

 

DP-K

 

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
felipeHP
Posts: 4
Member Since: ‎10-11-2011
Message 5 of 12 (21,964 Views)

Re: HP Pavilion dv6-6177la - Wifi Drivers Issue

Dear DavidPK:

 

Thanks for your fast reply... I downloaded from your link provided and installed once again the Broadcam Bluetooth driver as you told me (Broadcom 2070 Bluetooth2011-04-30 , Version:7, 58.51M)...after that, wizard told me to restart, I restarted...

 

I also installed HP Protect Smart Hard Drive Protection from link you provided me, a restart was requested so I restarted.

Please consider that my problem is regarding the WiFi, as shows the screenshots at the first post...Bluethooth is properly installed.

 

By the way, in Device Manager, now situation has changed:

 

 

newDeviceManager.jpg

 

Hardware id for this item is below:

 

PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C&REV_01

PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C

PCI\VEN_14E4&DEV_4727&CC_028000

PCI\VEN_14E4&DEV_4727&CC_0280

 

Please your help David to get my WiFi installed, let me know anything, 

Provost
DavidPK
Posts: 32,013
Member Since: ‎09-24-2010
Message 6 of 12 (21,942 Views)

Re: HP Pavilion dv6-6177la - Wifi Drivers Issue

Hi,

 

Try the Broadcom WLAN driver on the link below.

 

ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47895.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
felipeHP
Posts: 4
Member Since: ‎10-11-2011
Message 7 of 12 (21,910 Views)

Re: HP Pavilion dv6-6177la - Wifi Drivers Issue

Dear David:

 

Thank you very much for your fast answer.

 

Finally the driver you told me worked perfectly! (Broadcom Wireless LAN Driver for Microsoft Windows 7)

 

I also realized that Windows Update downloaded this driver (a newer version) in my notebook (I had to conected by cable)

 

I also tried last version 5.100.82.82 from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=ob-81598-1&lang=en&c... which worked perfectly. 

 

windowsUpdateWifi.jpg

 

 

Thank for your answer David.

 

It's very strange that driver is not in drivers for my notebook model:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&destPage=softwareCategory&lc=en&os=4063&pr...

Why is not there?  I think it should be added there for other people may experience same issue of me :smileyhappy: 

 

Kind Regards and I'm really thankfull for your help! 

 

Felipe

Provost
DavidPK
Posts: 32,013
Member Since: ‎09-24-2010
Message 8 of 12 (21,848 Views)

Re: HP Pavilion dv6-6177la - Wifi Drivers Issue

Hi Felipe,

 

You're welcome and I'm glad it's working now :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
AtharCH
Posts: 2
Member Since: ‎04-03-2012
Message 9 of 12 (19,954 Views)

HP wifi issue

hi 

dear m using hp laptop dv6...

i use internet on it through LAN..

i created a wireless connection on so that i can use internet on my cell throug its wifi...

but m facing some problem...

it shows that it is connected through wifi but m not able to ise net on cell through wifi...

i have been using the net on cell through others wifi so thre is no issue of cell....

in access type it is "no internet access"....

but i used wifi through my frind laptop and thre also it was no access type and i used net....

then i compared the IPv4 setings...

i put his IPv details  and i was just able to connect once through my laptop after put his settings....

now again m not able 2 use net through my laptop....

it shows connected but i cant use net....

and on my cell its always coming "obtaining IP adress"....

kindly help me out plz.....

 



Honor Student
AtharCH
Posts: 2
Member Since: ‎04-03-2012
Message 10 of 12 (19,952 Views)

Re: HP wifi issue

and kindly send me IPv4 seetings as well...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation