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Honor Student
JurijS
Posts: 4
Member Since: ‎01-03-2014
Message 1 of 6 (619 Views)

HP Probook 470 G1 Wireless Button

Hi, I am not entirely sure this is the right subforum to post this on, but here it goes.

 

I have a new Probook 470 G1 with Windows 7 64 bit and I have just installed the wireless driver (after some trouble finding it). Now the wifi works, but the button doesnt (or sometimes it does but does not change color). I noticed there is a driver for that button available for Windows 8, but not for Windows 7. Is there anyway to get a fix for this?

 

Thank you,

 

Jurij

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Paul_Tikkanen
Posts: 41,030
Member Since: ‎07-13-2010
Message 2 of 6 (609 Views)

Re: HP Probook 470 G1 Wireless Button

Hi, Jurij:

 

Did you install the hotkey support driver?

 

I don't know if that will take care of the problem but you will need this anyway for the special function keys to work.

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405417&sp...

Honor Student
JurijS
Posts: 4
Member Since: ‎01-03-2014
Message 3 of 6 (604 Views)

Re: HP Probook 470 G1 Wireless Button

Hi Paul, 

 

I did install hotkey support, and the problem seems to persist. It is working more often than not, however, so I guess I will just leave it at that. 

 

Thank you for your help!

 

Jurij

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Paul_Tikkanen
Posts: 41,030
Member Since: ‎07-13-2010
Message 4 of 6 (598 Views)

Re: HP Probook 470 G1 Wireless Button

You're very welcome, Jurij.

 

I wonder what would happen if you installed the W8 wireless button driver...

 

I have read about this happening on other models too but no solutions that I am aware of.

 

Paul

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Rahul_Ethiraj
Posts: 49
Member Since: ‎06-27-2014
Message 5 of 6 (116 Views)

Re: HP Probook 470 G1 Wireless Button

Finally found the solution after 3 weeks. Tried and manupulated all drivers and NIC lan card of my hp laptop dv6 7011tx. UNINSTALL HP Quick Launch which caused the whole lot of problems and do the following - Shut down laptop - Remove power cable & battery - Press power switch for 30 sec - Attach power - Power up laptop without battery - Switch on wifi ---it works - Now switch on the laptop with battery HP quick launch describes itself as " Description This package contains the HP Quick Launch Software, which enables special function keys on supported notebook models to be programmed. For example, the HP Quick Launch Software enables users to press the Fn+ESC keys to view system information. This software works with the supported operating systems. " Note : This is the main problem. I have found after seeing the internal working of this driver. It caused the keys to work in its own described way thus overriding the wifi f12 button functionality to change from orange to white or white to orange. After and when restarting : Put the computer to sleep and wake it up to find wifi on. On normal shutdown and booting: Wifi works perfectly. Note to HP: Please check the working of HP Quick Launch Software. I could find its algorithm and functioning and its made to override the default windows 8 key designed for HP. Give me kudos if it works. Give me kudos if it works. And mark it is a Solution. Thank you all for support and help. Rahul
Intern
Rahul_Ethiraj
Posts: 49
Member Since: ‎06-27-2014
Message 6 of 6 (115 Views)

Re: HP Probook 470 G1 Wireless Button

Finally found the solution after 3 weeks.  Tried and manupulated all drivers and NIC lan card of my hp laptop dv6 7011tx.

 

UNINSTALL HP Quick Launch which caused the whole lot of problems and do the following 

       

- Shut down laptop

- Remove power cable & battery

- Press power switch for 30 sec

-  Attach power

- Power up laptop without battery

- Switch on wifi ---it works

- Now switch on the laptop with battery

 

HP quick launch describes itself as "

  Description

                    This package contains the HP Quick Launch Software, which enables special function keys on supported notebook models to be programmed. For example, the HP Quick Launch Software enables users to press the Fn+ESC keys to view system information. This software works with the supported operating systems. "
 
 
Note  :
                          This is the main problem.  I have found after seeing the internal working of this driver.  It caused the keys to work in its own described way thus overriding the wifi f12 button functionality to change from orange to white or white to orange.
 
                           After  and when restarting :
                                                       Put the computer to sleep and wake it up to find wifi on.
 
                             On normal shutdown and booting:
                                                                   Wifi works perfectly.
 
Note to HP:
 
                       Please check the working of HP Quick Launch Software.  I could find its algorithm and functioning and its made to override the default windows 8 key designed for HP.
 
 
Give me kudos if it works. 
Give me kudos if it works. And mark it is a Solution.
 
Thank you all for support and help.
 
Rahul
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