06-15-2011 11:23 AM
06-15-2011 11:38 AM
Shutdown the notebook. Tap away at f8 as youstart up to access Windows Recovery Console. Use the arrow keys to select 'Safe Mode with Networking' and hit enter. Let windows fully load in this mode and see if you can now access the internet - only choose a known 'safe site' such a Microsoft or HP as your security software will not be running while in this mode. To exit Safe Mode, simply restart the notebook in the usual way and Windows will start normally.
Does the notebook still hang when connecting to the internet in this mode?
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience
06-30-2011 05:16 AM
i could not use internet on safe mode with networking because i not have a wired connection or a lan connection.
i use internet with my mobile as a modem or use a universal modem with a gsm sim card. and i caant use the software to connect to net without using the software in safe mode. what do i do now?
and now my laptop hans and freezes on blue screen of death on connecting to net?
pls help. thanks
07-10-2012 07:02 AM
HP G62-a25 laptop running Windows 7. Laptop is about one year old. It was working fine until about a month ago, when it started hanging as soon as it connected to the internet. I uninstalled the wireless driver and reinstalled the latest Broadcom 802.11 driver. I re-installed the Netgear router drivers from the ISP. After the reinstallation with the ethernet cable, the laptop connected fine to the internet until it was restarted. Then it refused to connect again. Wireless does not work at all at this stage.
I followed the advice below to reboot and selected safe mode with networking startup. It worked with both wireless as well as the ethernet cable.
I would really appreciate any suggestions as I have no idea what to do next.
07-03-2013 04:02 AM
So anyone please find m the solution for this
- Troubleshooting Your Wireless Network and Internet Connection (Windows 7)
- Troubleshooting Wireless Network and Internet (Windows 8)
- Resolving issues in Internet Explorer (Windows 8)
- Resolving Internet Explorer issues (Windows 7, Vista, XP)
- Resolving Broadband Internet connection problems (Windows 8)