HP Support Forums
Join in the conversation.
01-16-2010 09:10 PM
Due to hideous misfortune I had to do a clean install of my personal copy of Windows Vista and remove the stock Windows XP from my netbook.
Many drivers were added my Microsoft during Vista installation but I have no adapter drivers for either wireless or ethernet controllers. Under device manager I have no category for Network Adapters but instead those two controllers are listed under "Other Devices".
Under HP downloads I found the driver for Qualcomm Mobile Broadband Drivers - Gobi1000 when I went through the process of stating my product ID and OS (Windows Vista Home Premium 32bit). I downloaded it onto my pc, saved it to the flash drive I had to use earlier as a bootable drive to install Vista (knew the lack of native cd/dvd drive would eventually haunt me) and then moved the flash drive to the netbook to run install.
After running the setup a blank 'ms-dos' window popped up, stayed blank and then disappeared. There was no confirmation of success of failure in regards to installation of the driver. But under Device Manager they are still listed under other devices and I am unable to do anything with them.
I downloaded, transported and ran the setups for HP help and support as well as the Wireless Assistant. Both run fine on the Mini. The wireless assistant simply states that Windows has no controllers assigned to find connections to maintain.
I was curious as to whether or not there was something I was missing, the driver was the incorrect one (I tried another driver package that I found which supposedly work for my model and OS version which also did nothing for me) or if anyone has any other advice/ideas that may help.
I am missing a few other drivers but I can wait on those until I can get the netbook connected (if I can) to get the correct drivers for everything else which may be missing them ( card reader, webcam, etc...). But those can certainly wait as my productivity relies mainly upon internet access from my Mini.
My appreciation in advance for any and all help.
07-07-2011 12:03 PM
My Notebook losing LAN (Ethernet Controller) after update, and i don't know how to get the driver... all of you, help me please...
07-07-2011 05:33 PM
If you see your ethernet controllers as unknown devices in the device manager, click on them one at a time. Then click on the details tab. In the Properties drop down list, select the second item (Hardware ID's). Post the top string of characters you see. Those will ID the model network cards you have.
With that info, I can see if I can find the drivers for you.
10-12-2011 07:39 PM - last edited on 10-12-2011 11:44 PM by MrMatthew
m one of your customer holding email id: [Personal Information Removed] and m using your product HP Mini 110-3608TU(product no: LN395PA#ACJ and Serial No:[Personal Information Removed]). mi system doesnot have Network controller, Ethernet Controller and Video Controller and am searching this but i couldn't get. So if your company could help me i will be greatfull to all and specially to the customer care department.
Your prompt response will be highly appretiated.