04-30-2014 09:17 AM
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
You could try clicking on start, type HP Wireless in the search ,and then select HP Wireless Assistant from the list.
The HP Wireless Assistant opens. The Wireless devices that are installed on your computer display. Here is a document on Bluetooth.
I work on behalf of HP